Job Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Manage 24/7 operational security response within the Integrated Operations Centre (IOC), providing expert advice and immediate support during security incidents and emergencies.
• Collaborate with internal stakeholders to ensure alignment with Corporate Security Policies, legislation, and evolving threat landscapes.
• Permanent position based at our Mascot Campus

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We’ve always been pioneers, and we’re proud to see that spirit in our people. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

The Duty Security Controller is responsible for managing the provision of continuous security advice, expertise and services to Qantas Group management and staff on Corporate Security Policies, legislation and procedures, and to anticipate risks, assess threats, and recommend changes to security procedures as required. To manage the 24-hour operational security response capability within the Integrated Operations Centre ‘IOC’, provide first point of contact for emergency response and the provision of security advice to management and key stakeholder. To monitor world events and gather information to enable threats to be assessed and escalated when required.

You’ll have –

• 5 years aviation experience preferred
• Minimum HSC or equivalent essential with associated tertiary qualifications desirable
• The ability to hold a Australian Government National security clearance NV1
• Experience in risk assessment, planning and coordination of security or related operations
• Self-motivated with highly effective communication skills, driven by goals and customer focused.
• Demonstrated ability to problem solve collaboratively, through effective negotiation and communication.
• Have the ability to effectively analyse multiple operational issues and formulate
  
  solutions within restricted timeframes.
• Excellent communication and interpersonal skills with strong attention to details
• Excellent time management, written and verbal communications skills
• A self-starter who is team oriented, ability to lead other and has the ability to self-
  
  manage to achieve high levels of accuracy, productivity and efficiency.
• Demonstrated commitment to Safety.
• Proficient in the use of Microsoft Office Suite, information systems and knowledge of access control systems

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
• You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close: Monday 13th April 2026

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.