Step into a hands-on leadership role at RACV Inverloch Resort, where no two days are quite the same.
As our Duty Manager, you’ll play an important role in the day-to-day running of the resort, supporting our Front Office team and helping create a welcoming, seamless experience for our members and guests.
This is a great opportunity for an experienced hospitality supervisor or Duty Manager who enjoys being visible, jumping in where needed and supporting a team to deliver great service.
Reporting to the Front Office Manager, you’ll help oversee resort operations during your shift and provide hands-on leadership across Front Office and other operational areas as required.
You’ll be someone the team can turn to for guidance, while also being confident making decisions and resolving issues as they arise.
Your day-to-day will include:
As a seven-day resort operation, flexibility to work a rotating roster including weekends and non-standard business hours is essential.
You’re a calm and confident hospitality professional who enjoys being part of the action. You know how to support a team, think on your feet and make sure guests feel looked after, even when things don’t go exactly to plan.
You’ll bring:
Experience using OPERA or a similar hotel booking system would be an advantage, as would an RSA and relevant hospitality or tourism qualifications.
Most importantly, you’ll be a team player who is comfortable getting involved and helping wherever needed.
At RACV, we’re here to make life better for our members and communities. At RACV Inverloch Resort, that comes to life through the experiences we create for every guest who walks through our doors.
You’ll join a supportive resort team and have access to a range of employee benefits, including discounts across RACV products and services.
As part of our recruitment process, you may be invited to complete an initial 20-minute AI online chat interview, giving you the flexibility to take part at a time that suits you.
To be considered for this opportunity, you’ll need to have appropriate Australian working rights and successfully complete a criminal record check.
Some RACV roles also have inherent physical or functional requirements. Where applicable, these are outlined through a Job Task Analysis - Front Office. If you require reasonable adjustments at any stage of the recruitment process, we encourage you to let us know so we can support you.
At RACV, we believe in creating an inclusive workplace where everyone feels welcome, respected and able to be themselves. We encourage applications from people of all backgrounds and experiences.
Ready to take the next step? Submit your CV via the link below.
You can also explore opportunities through the RACV careers website.
Become part of an iconic, purpose-driven organisation that gives you the chance to challenge yourself, with rewarding work and opportunities that create an impact beyond your role.
Join RACV if you want to help improve lives in the areas of home, energy, motoring & mobility, and leisure. Your personality will be welcomed, and you’ll work with people who care, in a role where you can make a difference and have room to grow.
Whether you’re providing roadside assistance to those in need, installing smart solar solutions, creating memorable experiences at our clubs and resorts, or designing products and services in one of our two corporate offices — we have people and policies to support you, and benefits you’ll use.
The journey so far
Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. We’re famous for not letting people down and we’re not about to stop.
Our values — innovation, accountability, care, and team — guide us to ensure we’re there for our customers, members, and our wider community.
As Victoria’s largest member organisation, we advocate on issues on behalf of our over 2.2 million members. We partner with organisations that are improving lives. Together we are making communities stronger.
We’re proud to offer the kind of opportunities only a diverse business can provide. If you’re interested, we’re looking for the best and brightest minds to join the next chapter.
