Australia Post

Duty Manager

Australia Post  •  Commonwealth of Australia (Hybrid)  •  3 hours ago
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Job Description


General information


Name

Duty Manager

Site / Location

Melbourne Road Facility

Ref #

12385103

Entity

Star Track Express PL

Opening Date

13-Jul-2026

Suburb

Tullamarine

Work Type

Permanent Full Time


Description & Requirements

Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.

About the opportunity

As Duty Manager – PM, you will lead safe, efficient and compliant PM operations within the StarTrack Road Express facility at Tullamarine, supporting the movement of freight across the network and ensuring service delivery standards are achieved. Reporting to the Metro Manager Melbourne, you will work closely with Supervisors, Team Leaders, facility teams and broader network stakeholders to drive performance, improve efficiency and maintain a strong safety and customer-first culture.

The shift time for this role is PM shift, 2:30pm – 10:30pm (Monday to Friday).

You’ll also

  • Drive network efficiency by improving vehicle and trailer utilisation, managing costs and identifying continuous improvement opportunities.
  • Monitor and report on operational performance including DIFOT, scanning compliance, meeting critical trailer departure times, overtime and labour hire agency costs.
  • Work collaboratively with Supervisors, Team Leaders, internal stakeholders and external partners to support strong operational outcomes.

About you

You are a strong operational leader who thrives in a fast-paced transport or logistics environment and knows how to bring teams together to deliver safe, reliable and commercially sound outcomes. You lead with accountability, communicate clearly, build trusted relationships and are confident driving change while keeping safety, service and people at the centre of decision-making.

You’ll also

  • Bring strong experience in operational management, ideally within transport, logistics, parcel, fleet, aviation, rail or facility environments.
  • Have a thorough understanding of Chain of Responsibility, safety, compliance and operational risk in a transport environment.
  • Be confident analysing operational and financial performance data to support decision-making, cost control and service improvement.

What else is in it for you?

  • Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
  • Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
  • Opportunities for growth and development through formal programs or mentorship
  • Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at inclusivecareers@auspost.com.au or on 03 8737 9415.

See and hear what life is like in business support:

Australia Post

About Australia Post

Connecting businesses with consumers is the heart of commercial prosperity and the cornerstone of Australia Post's commitment to Australian businesses. As connectivity transforms our lives, Australia Post is evolving to meet the future needs of businesses by providing trusted service solutions in etailing, retailing, communications, financial services and postal. Continuous improvement of these services is our relentless objective.

On LinkedIn, Australia Post only collects, uses and stores your personal information that relates to providing information in response to your queries. Without this information, Australia Post will be unable to look into your query. Your personal information may also be disclosed to third party service providers to facilitate this process. Your personal information is managed in accordance with Australia Post’s Privacy Policy. This sets out how you may seek access to and correction of your personal information and how to make complaints. A copy is available at auspost.com.au/privacy. Australia Post may only disclose the information provided by you if required or authorised by law, or in accordance with our Privacy Policy. Please refer to the Privacy Policy or contact the Privacy Contact Officer, Australia Post, GPO Box 1777, Melbourne, Vic 3000 for any privacy related queries.

Industry
Unknown
Company Size
10,000+ employees
Headquarters
Melbourne, AU
Year Founded
1809
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