Accor

Duty Manager

Accor  •  Makassar, ID (Onsite)  •  5 hours ago
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Job Description

Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

  • Manage, supervise and coordinate the daily operations of the Hotel
  • Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
  • Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
  • Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.

Qualifications

  • Possess Degree/Diploma in Hospitality or relevant qualification;
  • Minimum 3- 5 years of related experience preferably in the 4 star Hotel ;
  • Mature, energetic, assertive, independent and a team player;
  • Strong leadership skills with excellent interpersonal and communications skills.
Accor

About Accor

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Issy-les-Moulineaux, FR
Year Founded
Unknown
Website
accor.com
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