Job Description

HIGH-LEVEL OVERVIEW

The Duty Drawback Specialist is responsible for end-to-end tasks associated with processing duty drawback claims, including analyzing import and export data, preparing and submitting drawback claims, and providing detailed updates to clients.

This position is remote for a Utah based service company.

EXPECTATIONS

• Manage assigned clients and drawback claims from start to finish
• Handle moderate to higher-complexity drawback programs
• Compile and analyze import and export data from a variety of sources with accuracy
• Identify data discrepancies or documentation issues before escalating
• Maintain documentation records in accordance with regulations and company SOPs
• Build solid relationships with internal and external partners
• Provide informal coaching and review support to Duty Drawback Specialist
• Resolve common technical and compliance challenges independently
• Support scoping/onboarding of new clients
• Serve as a subject-matter resource for drawback fundamentals

ESSENTIALS

• 3-5 years of experience with import entry and customs brokerage process
• Solid understanding of supply chain, import, and export processes
• In depth experience of duty drawback regulations and claims processing
• Operational knowledge of HTS, Valuation, COO, FTA, etc.
• Excellent communication and relationship building skills
• Strong data analytics and attention to detail
• Ability to independently prioritize workload and manage deadlines
• Proficiency in Microsoft Excel and/or other data analytic tools
• Bachelor's degree preferred
• LCB or CCS preferred