Recruit4Work SL

Dutch/Flemish Remote Customer Care

Recruit4Work SL  •  Thessaloníki, GR (Remote)  •  3 months ago
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Job Description

Greece is known as a beautiful holiday destination but did you know you are also able to move there and start a new job! We can help you make this happen, we can offer you a job in an ambitious and flexible company in which you are able to help customers with their questions. Further, you will be experiencing the way of living in Greece, you can try the traditional cuisine, enjoy the weather and visit the hotspots. Sounds like an opportunity for you to check out this position!

For one of the biggest names in employee benefits, we are looking for a customer care agent who speaks either Flemish or Dutch with English. You are responsible for handling inbound calls, outbound calls and administrative tasks.

Your role

  • Calls are always with priority.
  • To provide customer service:
    • Vouchers for services - used for cleaning, ironing, grocery shopping, and transport for disabled people.
  • To answer incoming calls and emails about vouchers usage, ordering, reimbursement, and exchange:
    • Registering and logging into the website
    • Change of personal data
    • Orders did not arrive
    • The client paid but did not receive cheques
    • Request for fiscal certificates for taxes
  • To provide information about the legal conditions of voucher usage.
  • To be the connection between the regions, cleaning companies, and costumers.

Requirements

  • Fluent in the requested language
  • Working proficiency in English
  • Experience with CRM systems & MS Office
  • PC skills and very good written skills
  • Diploma of Secondary Education
  • Contact centre experience is an asset
  • Social-communicative:
    • Persuasiveness
    • Customer orientation
    • Communication
    • Effective listening
  • Intellectual competencies:
    • Analytical thinking
    • Continuous learning
    • Emotional competences:
    • Positive thinking
    • Self-motivation
    • Self-confidence
  • Task-oriented competences:
  • Quality of work
  • Flexibility
  • Sales ability
  • Result-orientation
  • Multitasking

Benefits

  • Paid training
  • Fun, people-oriented call center
  • Market-based basic salary
  • Growth opportunities
  • Relocation Package

Location

Remote, must be based in Greece

Recruit4Work SL

About Recruit4Work SL

Recruit4work is an international recruitment agency specialising in connecting individuals with rewarding employment opportunities abroad. Our team of expert recruiters excels in assisting candidates in finding suitable positions, whether for permanent roles, freelance projects, or temporary placements for those seeking a change during a gap year.

At Recruit4work, we pride ourselves on our extensive network of global employers and our ability to match candidates with roles that align with their skills, experience, and career aspirations. Our recruiters are dedicated professionals who leverage their industry knowledge and expertise to guide candidates through every step of the recruitment process.

As market leaders in the field of international recruitment, we have a proven track record of success in helping individuals secure exciting new opportunities overseas. Whether you’re looking for a long-term career move, a short-term freelance project, or a temporary position to explore new horizons during a gap year, Recruit4work is here to assist you.

Contact us today to discover how Recruit4work can help you take the next step in your career and find your ideal job opportunity abroad.

Spain: +34937370972

Netherlands: +31103400345

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Barcelona, ES
Year Founded
2016
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