Tasks:
- Responding to customers via phone, chat, and e-mail (outbound and inbound).
- Support customers with travel difficulties.
- Change the reservation both in time and destination, change of personal data
- Advise partners on flights, products, prices, fares, rules, and online services
contributing to the success of our client.
- Dealing with cancellations and refunds
Requirements
Requirements:
- Dutch C1 and English B2 (both spoken and written)
- Excellent technical skills (MS Office, Browsers, general computer skills)
- Positive energy, enjoy communicating with customers and colleagues
- Previous experience in Customer service, digital service platforms and CRM tools is
an advantage
Benefits
What do we offer you?
- Work for the largest, well-known Trip.com company
- Salary: 9000 PLN gross monthly
- 1st contract – probation – 3 months (training is paid from day 1).
- Private medical care (Luxmed),
- Group insurance program, sports, and leisure program (My benefit),
- A very dynamic and international work environment with plenty of career
opportunities,
- Social activities, events, and celebrations,
- Multinational environment.
Cross Border Talents provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles.
By facilitating global talent mobility and maintaining an efficient cross-border recruitment process, CBT supports both talent and companies in thriving during the era of intelligent machines.
CBT addresses the digital skills shortage with over 300 global recruiters and advanced algorithms. Our business models include Permanent Recruitment, Staff Augmentation, and Talent Leasing (EoR).
We are the global market leader in international tech CX recruitment. Why?
Since 2013, our HUMAN RECRUITERS have connected over 130,000 tech talents from more than 50 nationalities with companies across the globe.
Notably, CBT is the only recruitment company globally awarded three Seals of Excellence by Horizon 2020 SMEI, the EU's research and innovation funding program.
Join us on our journey to shape the future of global recruitment and talent mobility!
www.cbtalents.com
