Thinking about moving abroad? Take a look at Barcelona where there is a lot to do and experience. You will be able to visit a good number of museums, the Barcelona Cathedral and the Sagrada Familia. You can experience the culture and maybe even learn Catalan or Spanish. All of this is possible while working for one of the biggest companies in communication. Want to take the next step and start this new adventure? Take a look at this job position!
As a Technical Customer Support Advisor, you will deliver top-tier technical assistance to our clients through phone and email. Your role will involve supporting B2B customers (merchants) by resolving issues related to their e-commerce transactions on the platform. You'll investigate and troubleshoot payment and account concerns, ensuring strong relationships with customers through prompt follow-up.
As a Customer Service Advisor, your main duty will be to deliver exceptional support to customers by handling both technical and administrative queries via telephone, chat, and email. This will involve helping customers with the installation and setup of their terminals or online payment solutions, resolving any reported issues, and fostering strong customer relationships.
🗣️ Fluent in the requested language
🇬🇧 Working proficiency in English
📞 Ideally, experience in a call center environment
💬 Excellent communication and interpersonal skills
🌈 Positive, adaptable mindset
🤝 Team-oriented with a keen interest in technology
🛠️ Service-oriented and skilled at managing conflicts constructively
📚 Paid training
🇪🇸 Free Spanish lessons (once a week)
🎉 Unique, friendly, people-focused call centre with a fun vibe
💰 Market-based salary + potential bonus
🎁 Perks: meal cards, transport cards, private insurance
🍎☕ Free fruit and coffee
🚀 Growth opportunities
📍Barcelona, Spain
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Recruit4work is an international recruitment agency specialising in connecting individuals with rewarding employment opportunities abroad. Our team of expert recruiters excels in assisting candidates in finding suitable positions, whether for permanent roles, freelance projects, or temporary placements for those seeking a change during a gap year.
At Recruit4work, we pride ourselves on our extensive network of global employers and our ability to match candidates with roles that align with their skills, experience, and career aspirations. Our recruiters are dedicated professionals who leverage their industry knowledge and expertise to guide candidates through every step of the recruitment process.
As market leaders in the field of international recruitment, we have a proven track record of success in helping individuals secure exciting new opportunities overseas. Whether you’re looking for a long-term career move, a short-term freelance project, or a temporary position to explore new horizons during a gap year, Recruit4work is here to assist you.
Contact us today to discover how Recruit4work can help you take the next step in your career and find your ideal job opportunity abroad.
Spain: +34937370972
Netherlands: +31103400345
