Job Description

Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people orientated, ambitious company. Want to start this new adventure in your personal and professional life? Take a look at this position!

As a Contact Center Agent, you will be responsible for managing the complete P2P (Procure to Pay) process for assigned purchases on behalf of various clients. In this role, you will handle tasks in both purchasing and order follow-up.

Your role

• Purchasing Activities
  • Understand client requirements and specifications.
  • Source potential suppliers and request quotes.
  • Negotiate terms including quality, price, quantity, payment terms, delivery, and packaging.
  • Place orders based on negotiated terms.
• Order Management
  • Track orders to ensure accurate and timely delivery.
  • Resolve any issues that arise during the order process.
  • Manage administrative tasks related to orders within the purchasing software.
  • Handle invoicing and maintain records.

Requirements

• Education: Secondary education
• Experience: Familiarity with procurement and administrative processes is a plus. Knowledge of ERP systems (Oracle, SAP, etc.) is an advantage.
• Languages: Dutch or Flemish at a native level, with a good command of spoken and written English.

Key Competencies

• Strong organizational skills with an eye for detail.
• Ability to stay calm and manage stress effectively.
• Customer-oriented with a positive, professional attitude.
• Independent thinker, capable of making decisions, and a team player.

Working Conditions

• Schedule Monday - Friday, 9:30 am - 6:00 pm
• Contract Full-time, 40 hours per week
• Location Office-based, hybrid, or remote options are available.

Benefits

• Paid training
• Fun, people-oriented call center
• Market-based basic salary
• Growth opportunities
• Relocation Package

Location

Sofia (Bulgaria)