Job Description

Are you ready to make an impact every day? Join an international, people-focused team supporting some of the world’s top brands. Help clients achieve success while advancing your career in a dynamic and diverse environment.

Responsibilities:

• Engage with customers via phone and email to provide product and service support.
• Review, decide, and process client requests efficiently.
• Identify opportunities to improve the customer journey.

Share insights with internal teams to enhance product and service quality.

Requirements

• Native-level Dutch and fluent English (B2)
• Customer support experience is a plus
• Excellent communication and interpersonal skills
• Proactive, self-driven, and team-oriented
• High school diploma or vocational training completed
• EU citizenship or valid work permit for Portugal
  

Benefits

• Remote in Portugal Mainland
• Competitive Salary for Portuguese standards
• Monthly meal allowance
• Private health insurance
• Career mentoring and personal development programs