Job Description

About Atlean World

We’re an HR SaaS consultancy built around one idea: multicultural teams are the new normal. We specialize in multilingual markets and make your recruitment journey smoother, friendlier and a lot more enjoyable.

Why a Dutch Customer Experience Specialist role is great for your professional and personal development:

• Live in Athens, Greece and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

HOW YOUR DAY-TO-DAY IN THIS ROLE WOULD LOOK LIKE:

• Help customers by phone, chat and email, always with a friendly, solution-focused attitude.
• Turn every conversation into a great experience. You solve problems and leave customers with a smile.
• Deliver the brand’s quality standards in every interaction.
• Keep customer records up to date by logging interactions in the relevant systems.
• Grow with your team. Work side by side with colleagues to keep making the service better.

Requirements

Requirements

What do you need to be successful at this job?

• Fluent in Dutch, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Availability to work in shifts
• EU passport or Greek work permit (special cases reviewed by legal)
• High school diploma or equivalent
• Minimum B2 English

Benefits

By joining this role, this is what you can expect:

• Work for a fast-growing global CX and digital services firm
• Permanent Contract
• Private health insurance
• Ticket Restaurant
• Transportation allowance

Make it your Next Job Without Boundaries!

Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

• Personal Touchpoint: As soon as you hit “Apply,” one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
• Q&A Session: Have questions? Curiosities? Our recruiters are your go-to resource. We’ll address all your queries, ensuring you have a comprehensive understanding of the opportunity you’re stepping into.
• Making it Happen: Once you’re well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.
• Ongoing Support: Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we’re here for you.

After you apply, you will receive more detailed information about the opportunities available.

Please remember: your CV must be sent in English.

To join this journey, you should be a resident of a country within the European Union.

Ready for your next adventure? Apply now with Atlean World and let’s make it happen together!