Job Description

Job Location: Colorado Springs Pikes Peak Location - Colorado Springs, CO 80909
Position Type: Full TimeEducation
Level: None
Salary Range: $17.12 - $22.64 Hourly

Travel Percentage: Up to 50%
Job Shift: Day
Job Category: Health Care

POSITION SUMMARY: The Durable Medical Equipment Technician I is responsible for timely and accurate fulfillment of durable medical equipment requests through research, communication, delivery, inventory management tasks and performing repairs.
MISSION: Improving lives, Optimizing wellness, Promoting independence
COMPETENCIES:
- Technical Expertise
- Problem Solving
- Teamwork
- Effective Communication
- Results Oriented
- Personal Credibility
- Quality Focus
- People Focus
- Flexibility
RESPONSIBILITIES AND DUTIES:
ESSENTIAL JOB FUNCTIONS:
- Responsible for fulfillment of assigned DME requests within establish deadlines through communication with procurement, therapy and medical staff and participants
- Responsible for completing delivery and inspection coordination of DME items as scheduled; communicates any problems that arise with DME Tech II
- Develops expertise in all DME areas; Assists with maintaining established inventory levels through communication with DME Tech II
- Completes assembly, collection, cleaning, documentation and accurate tracking of DME inventory
- Completes accurate documentation of services provided to participants in Electronic Health Record and maintains digital filing system in accordance with Procurement Manager’s requirements, policies and procedures
- Assists with performing and/or making arrangements with vendors for the diagnosis and repair of DME equipment
- Provides support to other departmental positions as needed
- Assists with cost and availability research with potential vendors
- Performs other duties as assigned
ORGANIZATIONAL (CORE RATING FACTORS):
- Demonstrates support of the Company’s Mission, Vision and Core Values
- Provides Exceptional Customer Service
- Ensures discretion with confidential information in accordance with HIPAA guidelines
- Supports a collaborative work environment including courteous, helpful and professional behavior
- Embraces Organizational Excellence through practicing individual time management, efficiency and effectiveness and participating in continuous improvement efforts
- Adheres to and supports all Company policies and procedures
- Supports and practices safe work habits in accordance with policies and procedures
- Brings ideas, problems and concerns forward and participates in resolution and implementation
- Participates in and completes regulatory compliance trainings within the prescribed deadlines
- Attends required meetings
- Maintains skills and knowledge required including written and verbal communication, best practices for industry standards, and computer competency

Qualifications
- Minimum High School Diploma, or equivalent
- Must be at least 18 years of age or older
- Experience working with the frail or elderly population preferred
- Previous knowledge or experience working with durable medical equipment preferred
- Must have excellent written and verbal communication skills and demonstrate the ability to interact clearly and effectively with both internal and external customers
- Must have a current Colorado Driver’s License and driving record must be in compliance with Company policy. Must maintain current automobile insurance
- Skilled with Microsoft Office software including, Outlook, Excel, and Word
- Ability to use databases and use of other technological tools like bar coding scanners, or related equipment
We strive to provide our employees with a comprehensive and affordable benefits package including Medical and Prescription Drug, PeakMed, Dental, Vision Care, Wellness Program, Telemedicine Program, Flexible Spending Accounts, Health Savings Account, Company-Paid Group Life Insurance and Accidental Death & Dismemberment, Company Paid Long-Term Disability, Voluntary Short-Term Disability, Accidental Injury Insurance, Critical Illness, Hospital Indemnity, 403(b) Savings Plan, Legal Shield and IDShield, Employee Assistance Program (EAP), Paid Time-Off plan. Such benefits are based on applicable state law and factors such as pay classification (full-time, part-time, or PRN/casual), job grade and length of service.