Job Description

This position supports the Dunes House Manager in the day-to-day management of restaurant operations, as well as other areas of the food & beverage department as needed. The role is dedicated to delivering an exceptional level of service that exceeds guest expectations. Above all, you will uphold the Resort’s Noble Purpose where "we care about our guests and the impact it makes on their lives".

ESSENTIAL JOB FUNCTIONS

• Ensures the best possible service for guests, including employees from other departments.
• Maintains the cleanest restaurant environment possible and overall sanitation.
• Ensures that all cashier and sales reporting is completed and accurately recorded, deposits are made in accordance to accounting procedures.
• Assists managers with product ordering and communicates any inventory issues.
• Carries out monthly and weekly inventories.
• Assist staff with daily issues that may arise.
• Assists with training all new employees.
• Decides on appropriate service recovery methods per individual scenario.
• Assists management with seasonal weather calls.
• Communicates recommended disciplinary action to manager.
• Assists manager with employee evaluations.
• Advise manager of any complaints and action steps taken.
• Perform clean-up and closing duties as assigned by manager and/or sous chef.
• Attend meetings as scheduled.
• Assists manager in administration of all areas of Dunes House operations.
• Act as Manager on Duty for various F&B Outlets throughout the resort.
• Recommends new promotions for increasing sales.
• Other duties as assigned.

Requirements

GENERAL QUALIFICATIONS: EXPERIENCE, KNOWLEDGE, SKILLS

• Leadership experience in fast paced restaurant.
• One year’s experience in food & beverage environment preferred.

EDUCATION/LICENSURE/CERTIFICATIONS

• High School diploma or equivalent is required.
• ServSafe Certification or ability to achieve within 30 days after hired