Job Description

The Company 

MDA National is a not-for-profit doctor's mutual, also known as an MDO (Medical Defense Organisation). We exist solely to protect our members at every stage of their career and promote good medical practice throughout Australia. We have been supporting medical practitioners to keep on practicing with confidence since 1925. Remaining true to our 'doctors for doctors' ethos, we are owned and governed by doctors, caring for the wellbeing and interests of doctors. 

We take pride in a workplace culture focused on people, collaborative relationships, and continuous improvement. With our commitment to personal growth and development, great leaders, and passion for excellent member service, we provide an environment which encourages you to be the best version of yourself.

The Role

A Melbourne Based Role - Please Only Apply If You Currently Live In Melbourne, Australia. This is not a remote role.

We are seeking a highly skilled Senior Duck Creek Policy Developer to join our technology team and play a key role in delivering scalable, high-quality insurance solutions. This role is ideal for a technically strong professional who thrives in complex environments and has a proven track record delivering Duck Creek Policy Administration System (PAS) implementations.

Key Responsibilities

• Lead the design, development, and deployment of solutions within Duck Creek Policy Administration System (PAS)
• Develop and configure Duck Creek Policy and Party components, including Manuscripts and User Administration
• Design and implement system integrations and orchestration workflows across Duck Creek and external platforms
• Write and optimize SQL queries to support business and system requirements independently
  identify, troubleshoot, and resolve defects across integrated systems and environments
• Ensure adherence to development standards, best practices, and code quality expectations
• Actively participate in code reviews, providing technical insight and solution recommendations
• Collaborate closely with Product Owners, internal engineering teams, Duck Creek specialists, and SI partners to deliver robust, end-to-end solutions

Technical Skills & Expertise

• Proven experience with Duck Creek Policy Administration System (PAS) across multiple implementations
• Strong knowledge of Duck Creek architecture, including inheritance model and best practices
• Experience designing and supporting integration patterns (APIs, messaging, middleware) and orchestration of services
• Hands-on experience with:
• NET / C#
• SQL (advanced querying and optimization)
• XML, XSLT, JSON
• Experience with Duck Creek Manuscripts and requirement documentation (PL101)
• Exposure to Duck Creek OnDemand (DCOD) is highly regarded
• ·Solid understanding of enterprise system architecture and distributed systems

Experience & Qualifications

• Minimum 3–5 years of hands-on Duck Creek PAS experience
• Experience delivering at least 2 full Duck Creek PAS implementations (APAC experience preferred)
• Strong background working within Agile, Lean, and Waterfall delivery environments
• Experience participating in or facilitating Agile ceremonies and technical workshops
• General insurance domain knowledge, with understanding of policy lifecycle, underwriting, rating, and billing processes

What We’re Looking For

• A proactive engineer with a strong problem-solving mindset and ability to work independently
• Strong understanding of how technology supports end-to-end insurance processes
• Excellent stakeholder management and communication skills
• Ability to manage multiple complex initiatives with competing priorities
• A collaborative team player with a continuous learning mindset and passion for delivering with impact

Why Join Us?

You’ll be part of a high-performing technology team working on enterprise-scale insurance platforms, where your technical expertise in integration, orchestration, and Duck Creek PAS will directly influence solution design, system performance, and business outcomes.

What's on offer?

• Attractive remuneration.
• Fantastic opportunity to join a well-established organisation with an outstanding team culture.
• Contemporary approach to staff development.
• Commitment to flexible working including a hybrid working environment.
• Melbourne CBD Office Location close to public transport.
• 24/7 access to Employee Assistance Program.
• HBF health insurance discount option.
• Generous health & wellbeing allowance in addition to salary package.
• Income protection insurance.
• 5 MDAN Additional Leave days per annum.
• Up to 10 weeks Paid Parental Leave.
• Opportunity to purchase 2 weeks additional leave per year.

How to Apply

Please click the ‘Apply’ button and upload a copy of your CV.

Please also endeavor to include a cover letter as we are interested in getting to know as much about you as we can via your application!

For further information on MDA National’s work, culture and values, please visit:

Our website: https://www.mdanational.com.au/

Our social media: https://www.linkedin.com/company/118617/

To obtain a copy of the position description or to speak about this role in greater detail, please contact Nick Prest via email at humanresources@mdanational.com.au.