Black Pen Recruitment

Dubai Head of Product (French speaking/ FinTech/Payments)

Black Pen Recruitment  •  Abidjan, CI (Onsite)  •  3 months ago
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Job Description

Our client is a Dubai-based technology company operating in the fintech sector, with an active footprint in Africa through its mobile money and payments operations in Guinea. The organisation is focused on delivering innovative digital financial solutions that enhance accessibility, efficiency, and financial inclusion across emerging markets.

Role Purpose

Own product strategy and delivery execution to drive adoption, retention, and monetization across fintech and B2B platforms, ensuring the roadmap is tied to measurable business outcomes.

Job Type: Full Time

Workplace: Onsite

Requirements

  • Strong product leadership experience; fintech/payments or B2B platforms strongly preferred.
  • Strong discovery, PRD writing, prioritization, stakeholder management.
  • Solid understanding of unit economics, funnel metrics, experimentation.
  • Experience working with engineering, compliance, and operations.

Responsibilities

Product Strategy & Roadmap

  • Define product vision and roadmap aligned to growth, retention, monetization goals.
  • Maintain a prioritized backlog based on customer value, risk, and ROI.
  • Translate strategy into quarterly OKRs and release plans.

Customer & Market Discovery

  • Run structured discovery: interviews, merchant/agent field visits, competitor benchmarking.
  • Convert insights into PRDs, prototypes, and experiments (A/B testing where possible).

Delivery Management (with Engineering)

  • Drive end-to-end execution: requirements → design → build → QA → launch → iteration.
  • Ensure acceptance criteria, release notes, rollout plans, and training materials.
  • Own product quality: usability, performance, stability, incident learnings.

Analytics & Growth

  • Establish measurement framework:
  • Fintech: activation funnel, txn frequency, retained users, agent productivity, conversion.
  • B2B: onboarding-to-first-order time, reorder rate, basket size, cancellations, SKU coverage.
  • Partner with commercial teams on GTM, onboarding playbooks, promotions.

Risk & Compliance in Product

  • Embed KYC/AML, fraud checks, permissions, audit trails into product flows.
  • Ensure data privacy and security-by-design with the tech team.

Success Metrics (12–18 months)

  • Improved activation and retention by cohort.
  • Increased transaction frequency and reduced funnel drop-offs.
  • Reduced time-to-first-order (B2B) and higher repeat order rate.
  • Release predictability and quality (defect/incident/rollback rates).
  • Roadmap execution tied to measurable ROI per major initiative.

Benefits

  • Visa sponsorship
  • Flights covered
  • Spouse and children sponsorship included
  • Health insurance included
  • Additional benefits are company specific and open to discussion
Black Pen Recruitment

About Black Pen Recruitment

Black Pen Recruitment is the leading recruitment agency in fintech and cryptocurrency across Africa. From our headquarters in Cape Town, South Africa, we've been at the forefront of specialised recruitment since 2012, carving out a distinct niche in the landscape of financial technology. Our success story is rooted in our ability to identify top-tier talent and match them with leading companies in the industry. With over 180 clients worldwide and over 120,000 candidates in our database, we've built partnerships with Startups, Scale-ups, SMEs, and Corporates, driving growth and innovation every step of the way. We have also expanded our reach into key sectors including e-Commerce, Digital Banking, SaaS, Tech, and Travel/Tourism.

Black Pen Recruitment stands as a dedicated partner in growing your team, with over a decade of experience. Driven by a vision to bridge the gap between talent and opportunity in the growing fintech and cryptocurrency sectors, we've built a formidable team of internationally trained recruiters who share a passion for excellence and dedication. With a strategic presence in Malta, we have established a global footprint, nurturing relationships with clients worldwide. Our journey has been defined by navigating the frontier of finance and technology, driving excellence in every partnership we forge.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Cape Town, ZA
Year Founded
2012
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