Job Description

Responsibilities:

• Is responsible for the overall direction, coordination, and evaluation of the Slot Service Ambassadors.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and progressively teaching employees; addressing complaints and resolving problems.
• To oversee, observe and evaluate that all Slot Service Ambassadors are providing their essential duties and responsibilities.

• To assure that all policies and procedures are being applied.
• To approve all taxable jackpots in accordance with Title 31.
• To assist in issuing club cards to players.
• To safeguard all company assets put in their control.
• Capable of performing the duties of a shift manager.
• Performs related duties as assigned

Responsibilities as a Slot Service Ambassador:

• To give change and break down bills.
• To take care of all Slot Player’s service needs
• To be a source of information about all property events, promotions, entertainment, restaurants, and other facilities.
• To openly converse with and build relationships with players and other Slot Service Ambassadors.
• To sign up players for club cards.
• To clear bill validator jams and make minor adjustments and repairs to machine.
• To clear ticket jams and refill paper in machines
• To be able to answer players questions on machine payouts etc.
• To replace burned machine bulbs, loose machine buttons etc.
• To safeguard slot assets assigned under their control.
• To perform other job duties as assigned.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and outside weather conditions.
• The employee is occasionally exposed to moving mechanical parts; high, precarious places; extreme cold; extreme heat; risk of electrical shock; and vibration.
• The noise level in the work environment is usually loud. Must be able to work in a smoking environment.

Additional Benefits:

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation:

• Lead - $17.00/hr
• Supervisor - $22.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.