Agua Caliente Casinos

Dual Rate Dealer Floor Supervisor (32997)

Agua Caliente Casinos  •  Palm Springs, CA (Onsite)  •  5 months ago
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Job Description

Level ExperiencedJob Location Agua Caliente Palm Springs - Palm Springs, CAPosition Type Full TimeTravel Percentage 20

Responsible for the day to day operations of the Table Games/Deals cards, sells chips, pays customers, collects bets, and verifies fills/credits.

Essential Duties and Responsibilities(other duties may be assigned)

When acting as a Floor Supervisor:

  • Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations, including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
  • Monitors the performance of subordinates, ensuring adherence to casino policies and procedures.
  • Approves and oversees count table inventory at the beginning and end of shifts.
  • Facilitates replenishment of chips.
  • Supervises issuance of cards.
  • Instructs personnel on table assignment.
  • Handles minor guest complaints.
  • Maintains integrity of Table Games.
  • Assists Shift Manager with gaming operations.
  • Can perform duties assigned by Shift Manager.

When acting as a Dealer:

  • Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations, including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
  • Perform all duties and responsibilities of a Poker and 21 Dealer.


Supervisory Responsibilities

When acting as a Floor Supervisor:

  • Directly supervises the dealers. Carries out supervisory responsibilities in accordance with the organizations policies, procedures and applicable laws. Responsibilities include planning, assigning and directing work; gives input on performance appraisal; rewarding and disciplining employees; addressing complaints and resolving problems. GAMING EXPERIENCE REQUIRED



Qualifications

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • One or more years' experience and/or training; or equivalent combination of education and experience
  • Must pass Dealer audition and proficiency test. Must be able to communicate in English.
  • Must possess the ability to differentiate Cheque color and appropriate values of each.


Working Conditions/Physical Demands

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/workstation for the duration of the shift. Must be able to work in a smoke-filled environment. Typically, the individual will be housed in an office environment. The noise level in the work environment is usually moderate but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.

Agua Caliente Casinos

About Agua Caliente Casinos

Agua Caliente Casinos are located in Rancho Mirage, Palm Springs, and Cathedral City, CA.

Agua Caliente Resort Casino Spa Rancho Mirage is the only property in California that has been awarded the Forbes Four-Star rating for its resort hotel and fine dining establishment, and the Forbes Five-Star award for its Sunstone Spa. The Show, Southern California’s premier entertainment venue, which features a legendary lineup of performers such as Jerry Seinfeld, Duran Duran and Dolly Parton, boasts over 2,000 seats and is a favorite of all whom perform there.

Agua Caliente Casino Palm Springs offers the newest slot machines, a variety of table game action, high-limit gaming, plus fine dining and shopping, all in a fabulous setting in historic downtown Palm Springs.

Agua Caliente Casino Cathedral City is the newest gem in the Agua Caliente Casinos’ crown of jewels and consists of over 30,000 sq. feet of gaming, including over 530 slot machines, and nine table games. The 12,000 sq. foot outdoor space sets this property apart as it host live entertainment, an array of special events, and community gatherings, all with an amazing view of desert landscape and picturesque mountain tops. This beautiful property offers a three-meal dine-in restaurant Café One Eleven, 360 Sports, the sister outlet of 360 Sports in Rancho Mirage, that will amaze sports fans with its state-of-the-art sights and sounds, and the 24-hour Java Caliente coffee shop.

The Agua Caliente Casinos are owned and operated by the Agua Caliente Band of Cahuilla Indians, which also owns the world-renowned Indian Canyons and Tahquitz Canyon hiking trails, and the Indian Canyons Golf Resort.

Industry
Arts & Entertainment
Company Size
501-1,000 employees
Headquarters
Rancho Mirage, CA
Year Founded
Unknown
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