We are seeking an experienced Dual General Manager for the Courtyard Rocky Mount Hotel and the Residence inn Rocky Mount Hotel. The ideal candidate will be a highly motivated individual with a passion for excellence and a proven track record of success in the hospitality industry.
Responsibilities:Initial scope of responsibility will be oversight for up to 2 properties within the portfolio.Producing results based on well-developed short and long-term financial and operation plans that support company goals and objectives in such areas as revenue, market share performance, guest satisfaction, employee satisfaction, asset preservation and net operating income.Holding teams accountable for results and strategy execution while displaying leadership qualities that motivate and inspire people to perform their best every day.Evaluating performance by analyzing and interpreting data and metrics.Working with hotel leadership and brand partners to maintain relationships, support alignment and growth.Perform daily, weekly, and monthly meetings to communicate overall direction and provide leadership and communicationPrepare annual hotel/operation budget.Maintain and correct product and service quality standards by conducting ongoing evaluations and investigating complaints.Establish and maintain effective programs to ensure the security and safety of guests, associates, and StepStone owned or managed assets.Other duties as assigned.#ZR
StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.
StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.
