Job Description

About Sureserve Energy Services Meters:

Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.

Purpose of the role:

As a Dual Fuel Auditor, you will play a pivotal role within the compliance team, working collaboratively with the operations team to elevate the quality, performance, and safety standards of our Gas and Electric meter fitting services. You will utilize various auditing methodologies to assess work quality and adherence to industry standards, providing constructive feedback and coaching to foster improvement. This role is essential to ensuring that SESM maintains its reputation for excellence in the smart metering industry.

Key Responsibilities:

• Auditing and Quality Monitoring

• Feedback and Coaching

• Rectification of Issues

• Driving Compliance and Best Practices

• Collaboration and Reporting

Qualifications and Key skills required:

• A minimum of 2–4 years of metering experience in Gas and Electric installations, with evidence of prior hands-on expertise,

• Competence in using software tools such as Microsoft Office, and the ability to quickly learn new systems as needed,

• In-depth knowledge of smart metering systems, including components and functionality of Gas and Electric meter installations,

• Strong understanding of industry regulations, safety standards, and compliance obligations (e.g., COMCoP),

• Accreditation to all suitable bodies required to carry out Electricity and Gas metering works (e.g. EUSR Registration, CCN1/CMA1/CMA3 and MET1 or equivalent).

• Additional qualifications such as Multi-phase metering, REGT1, MET4 would be of beneficial

What we offer:

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• Competitive salary

• Contributory Pension scheme

• Life assurance

• 29 days annual leave inclusive of bank holidays

• Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave

• Sureserve Benefits Hub, accessing over 1000’s retail discounts

• Virtual GP service, 24/7, 365 days, available for employees and your immediate family

• Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family

• Bike2Work scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Resonable Adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact SESM.Careers@Sureserve.co.uk

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.

Location - Edinburgh

Full job description available upon request - SESM.Careers@sureserve.co.uk