Job Description

Job Title: Assistant General Manager (Dual Hotel Operations)

SpringHill Suites and Residence Inn Tulsa South

We are seeking a highly motivated and experienced Assistant General Manager to oversee the operations of two hotel properties. This dual role offers a unique opportunity to lead and coordinate the management teams across multiple locations, ensuring exceptional guest experiences and operational excellence. If you are a dynamic leader with a passion for hospitality and proven management skills, we invite you to join our team.

Key Responsibilities

• Assist the General Manager in overseeing daily hotel operations across both properties
• Coordinate and support department heads to ensure high standards of service, cleanliness, and safety
• Develop and implement operational strategies to maximize revenue and profitability
• Monitor financial performance, including budgeting, forecasting, and cost control
• Ensure compliance with company policies, brand standards, and legal regulations
• Lead, motivate, and develop staff to foster a positive and productive work environment
• Handle guest inquiries, complaints, and special requests to ensure guest satisfaction
• Conduct regular inspections and audits to maintain quality standards
• Collaborate with sales and marketing teams to promote hotel offerings and increase occupancy
• Support recruitment, onboarding, and training initiatives for hotel staff

Skills and Qualifications:

• Proven experience in hotel management, preferably with experience overseeing multiple properties
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Financial acumen with experience in budgeting and financial analysis
• Ability to multitask and prioritize in a fast-paced environment
• Knowledge of hospitality industry standards, safety regulations, and legal requirements
• Flexibility to work across two locations and adapt to changing priorities
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
• Proficiency in hotel management software and MS Office Suite

Join our vibrant team committed to delivering outstanding guest experiences and fostering professional growth. We offer a collaborative work environment, competitive compensation, and opportunities for career advancement within our expanding hotel portfolio.