Skills
Strong knowledge of CI classes, relationships, identification and reconciliation rules
Expertise in CMDB Health Dashboard, CI lifecycle management
Hands-on with Discovery, Service Mapping, and third-party data sources
Ability to define CI policies, normalization, and reconciliation strategies
Proven experience with CSDM 3.x+ implementation
Key Responsibilities
Own end-to-end CI lifecycle and maintain CI data health
Define and implement CSDM framework across business applications and services
Lead ServiceNow Discovery and integrations with infrastructure/cloud systems
Establish CMDB governance, KPIs, and data certification processes
Guide service mapping and CI class model alignment with business capabilities
Qualifications:
Experience 8–12 years
Education Bachelor’s in IT, Engineering, or related field
Certifications CSA, CIS–Discovery, and CSDM training preferred
Communication Skills Clear communication across technical and business stakeholders, strong documentation ability
Daimler Truck North America, a Daimler Truck AG company, is the largest heavy-duty truck manufacturer in North America and a leading producer of medium-duty trucks and specialized commercial vehicles.
Headquartered in Portland, Oregon, Daimler Truck North America manufactures, sells and services several renowned commercial vehicle brands including Freightliner Trucks, Western Star Trucks, Thomas Built Buses, and Freightliner Custom Chassis. Through the company’s affiliates, Daimler Truck North America is also a leading provider of heavy-and medium-duty diesel engines and other components. The company’s strategic partners in the North American commercial vehicles market include Daimler Truck Financial, TravelCenters of America and Petro Truck Centers.
