Daimler Truck North America

DTICI_Global SIAM_Transition Control and Vendor Manager_T6

Daimler Truck North America  •  Bengaluru, IN (Onsite)  •  8 days ago
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Job Description

The Vendor Relationship and Transition Control Manager oversee vendor performance, manages supplier relationships, and works with internal stakeholders to ensure vendors meet operational, financial, and strategic requirements. Focuses on managing and governing the transfer of services, processes, systems, projects, or operations from one team, vendor, location, or business unit to another while minimizing disruption and ensuring business continuity.

Key Responsibilities

  • Develop and maintain strong relationships with vendors and suppliers.
  • Evaluate vendor performance using established KPIs and service-level agreements (SLAs).
  • Monitor vendor compliance with contractual obligations, company policies, and regulatory requirements.
  • Resolve vendor-related issues, disputes, and escalations.
  • Conduct regular business reviews with vendors.
  • Identify and mitigate risks associated with third-party vendors.
  • Collaborate with procurement, legal, finance, operations, and business teams.
  • Support vendor selection, onboarding, and offboarding processes.
  • Maintain accurate vendor documentation and records.
  • Transition Planning & Governance
  • Stakeholder Management
  • Risk & Issue Management
  • Knowledge Transfer & Handover
  • Change & Service Readiness
  • Reporting & Compliance

Required Skills

  • Project and transition management
  • Stakeholder management
  • Risk and issue management
  • Communication and presentation skills
  • Documentation and reporting
  • Change management
  • Problem-solving and analytical thinking
  • Financial and commercial acumen
  • Conflict resolution

Qualification

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • ITIL Certification (Mandatory – ITIL v3/v4 Foundation or above)
  • Vendor Management Professional (VMP)Level

T6 (12+ Years Experience)

Experience

  • Minimum 12+ years of experience in IT Service Management
  • Strong experience in IT Transition Projects and Vendor Management
  • Exposure to SIAM / multi-vendor environment (preferred)
  • Hands-on experience with reporting and ITSM tools like ServiceNow, Power BI, Excel
Daimler Truck North America

About Daimler Truck North America

Daimler Truck North America, a Daimler Truck AG company, is the largest heavy-duty truck manufacturer in North America and a leading producer of medium-duty trucks and specialized commercial vehicles.

Headquartered in Portland, Oregon, Daimler Truck North America manufactures, sells and services several renowned commercial vehicle brands including Freightliner Trucks, Western Star Trucks, Thomas Built Buses, and Freightliner Custom Chassis. Through the company’s affiliates, Daimler Truck North America is also a leading provider of heavy-and medium-duty diesel engines and other components. The company’s strategic partners in the North American commercial vehicles market include Daimler Truck Financial, TravelCenters of America and Petro Truck Centers.

Industry
Automotive & Mobility
Company Size
5,001-10,000 employees
Headquarters
Portland, OR
Year Founded
1942
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