This is a remote position.

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  CRO & Conversion Ownership
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  Conduct comprehensive CRO audits to identify user friction, conversion barriers, and revenue opportunities.
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  Develop, prioritize, and execute A/B tests across homepages, product detail pages (PDPs), collection pages, landing pages, and checkout experiences.
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  Analyze customer behavior using heatmaps, session recordings, funnel analysis, and behavioral analytics tools.
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  Create hypotheses based on quantitative and qualitative data and validate them through structured experimentation.
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  Deliver clear optimization recommendations supported by data and expected business impact.
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  Provide wireframes, mockups, and implementation guidance to designers and developers.
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  Website Performance Management
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  Monitor and improve website speed, Core Web Vitals, and overall site performance across all assigned client accounts.
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  Ensure websites meet performance benchmarks while maintaining a seamless user experience.
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  Coordinate and oversee quality assurance (QA) processes before launches, deployments, and website updates.
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  Identify technical issues and performance risks within one business day of detection.
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  Escalate unresolved blockers promptly to maintain project momentum and client performance goals.
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  Analytics & Reporting
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  Own GA4 implementation, tracking accuracy, and reporting across client websites.
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  Analyze Shopify and GA4 data to identify opportunities, trends, and performance gaps.
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  Establish performance baselines for new client accounts within 30 days of onboarding.
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  Deliver monthly performance reports that connect optimization initiatives to conversion rate, average order value (AOV), and revenue impact.
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  Provide actionable insights rather than simply reporting metrics.
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  Client Portfolio Support
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  Manage multiple website optimization initiatives across a portfolio of DTC clients.
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  Develop and maintain rolling 30/60/90-day optimization roadmaps for each account.
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  Collaborate with DTC Brand Managers to ensure website initiatives support broader business objectives.
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  Support client-facing teams with performance insights, recommendations, and deliverables.
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  Process Improvement & Documentation
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  Create and maintain SOPs for all CRO, analytics, QA, and website performance processes.
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  Continuously improve workflows to increase efficiency, scalability, and quality.
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  Stay current with CRO, UX, Shopify, analytics, and e-commerce best practices.

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  Conversion rate improvement — measurable CVR lift per client site tracked month over month. Baseline established within 30 days of onboarding.
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  A/B test velocity — minimum 2 active tests per client site at all times. Every test has a documented hypothesis, success metric, and post-test outcome.
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  Google PageSpeed score — ≥80 on mobile and desktop across all active client sites, maintained continuously.
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  Revenue-attributed reporting — at least 1 documented report per client per month connecting site changes to CVR, AOV, or revenue movement.
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  Project delivery rate — ≥90% of website projects delivered on time with completed QA documentation. Zero launches without sign-off.

Requirements

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  3+ years of experience in CRO, website performance, UX optimization, or DTC e-commerce.
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  Strong hands-on experience with Shopify, including product pages, themes, site structure, and conversion optimization.
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  Advanced proficiency in Google Analytics 4 (GA4).
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  Experience using Hotjar, Microsoft Clarity, or similar behavioral analytics platforms.
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  Demonstrated success running A/B tests and translating results into measurable business outcomes.
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  Strong understanding of conversion funnels, user behavior, and customer journey optimization.
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  Experience managing multiple client accounts or projects simultaneously.
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  Excellent analytical, problem-solving, and communication skills.
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  Agency experience or experience supporting multiple brands is highly preferred.
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  A dual-monitor setup is required (at least 8GB of RAM)
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  Must have at least 25 MBPS internet speed

Benefits

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  40 hours a week, 8 hours a day
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  Competitive salary base
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  Permanent WFH setup
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  Unlimited FREE access to MAG School courses and SOP Library!
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  Work schedule is in EST (Monday-Friday only
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  Opportunities for professional development and career advancement