Job Description

Community Living Case Lead (DSP/Supported and Independent Living, Full-Time or Part-Time)

Toolworks' Community Living Department is seeking dedicated and compassionate Direct Support Professionals (DSPs) for Case Lead roles in both Independent Living Services (ILS) and Supported Living Services (SLS) programs. These roles offer a meaningful career path in supporting adults with disabilities to live as independently as possible in their communities.

Location: San Francisco Bay Area (San Francisco, Alameda, and San Mateo Counties)
Compensation: $24.18/hour

Available positions and schedules:

• Case Lead - ILS/SLS: Full-time (Sunday-Thursday or Tuesday-Saturday) or Part-Time schedules available based on caseload and staff availability.
• Case Lead Floater - SLS Weekends & On-Call Support: Friday at 3pm to Monday at 9am. May also receive assigned weekday shift hours for those seeking benefits eligibility.

As a Case Lead DSP in our Supported Living (SLS) program, you'll provide in-home instruction, case management, and daily living skills training to individuals with developmental and physical disabilities. This includes support in areas such as:

• Meal preparation, personal hygiene, and budgeting
• Attending medical appointments and accessing community resources
• Travel training, shopping, safety awareness
• Supporting independence and inclusion in the community

Each DSP Case Lead will work closely with an assigned caseload and help develop individual support plans tailored to each client's goals within the SLS and ILS service models.

Case Lead Floater (SLS) - Key Responsibilities

• Provide weekend and on-call support to clients and DSP staff
• Monitor the 24/7 Emergency Response System (ERS) and respond to staffing and client issues
• Cover open shifts during evenings, weekends, or overnight as needed
• Support SLS staff with training and guidance
• Earn a $500 stipend for full weekend rotation coverage or $75/day for partial coverage

Client & Case Management Responsibilities (ILS/SLS)

• Develop individualized service plans and support goals for clients in Supported Living
• Assist clients in accessing benefits, building natural supports, and pursuing volunteer/work opportunities
• Foster self-sufficiency and community participation through DSP-led instruction and support
• Provide case notes, incident reports, and monthly billing documentation in compliance with SLS and agency standards

Qualifications

• Minimum 2 years' experience as a DSP or related role supporting adults with disabilities in community-based or Supported Living settings
• B.A. in Special Education, Rehabilitation Counseling, or related field preferred
• Fluency in ASL, Spanish, or Cantonese highly desirable
• Strong communication, organization, and time management skills
• Supervisory experience preferred
• Flexibility to work mornings, evenings, weekends, or overnights

Requirements

• Fingerprint background clearance (DOJ, FBI, Child Abuse Index)
• Valid CPR/First Aid (can be completed within 30 days of hire)
• Clean DMV record and proof of auto insurance (if transporting clients)
• Fully vaccinated and boosted against COVID-19 (required unless exempt)

Benefits (for eligible DSPs)

• Fully paid employee medical and dental coverage
• 401(k) with employer contribution
• 12 vacation days, 12 sick days, 10 holidays, plus your birthday off
• Tuition reimbursement & employee wellness program
• Professional growth and internal training in the SLS model

Make a difference as a DSP in Supported Living. Apply today and join a mission-driven organization that values inclusion, independence, and dignity.

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans' Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans.

In accordance with San Francisco's Fair Chance Ordinance and California's Fair Employment and Housing Act, we will consider for employment qualified applicants with arrest and conviction records. Any background check will be conducted only after a conditional offer of employment has been made, respecting your privacy and the confidentiality of your personal information throughout the application process.