Job Description
Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes
Central Market one of the freshest markets in the country - Try a sumptuous selection of everything edible, for starters. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts,
Central Market is a foodie’s wonderland. Our commitment beyond the plate is another reason we’re a cut above. We believe food is a way of uniting families and communities, of preserving cultures, and of starting new traditions. Each of our stores is a market in the truest sense and is a place to exchange goods, services, and ideas for those really into food.
Responsibilities
As a Night Stocker, you'll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because you'll be stocking for a large footprint in the Store, you'll learn about multiple products and departments across the total Store. These learning opportunities will serve as a building block to many other jobs, and potentially, a career for you at H-E-B.
Key Responsibilities & Essential Functions:• Stocking:
- Stocks shelves, refills displays
- Loads, unloads, and moves heavy, bulky products; may unload trucks
- Conditions shelves and products
- Learns / applies product knowledge, with an eye for detail (e.g., rotation dates, shelf / label info, etc.) to help department meet A+ Standards
- Keeps department clean and well-organized (includes back room and shelves, etc.)
- Applies personal discipline to ensure compliance with / execution of established Standard Operating Procedures (SOPs) and leader direction
- Ensures federal, state, and company regulations and standards for product food safety and sanitation are met
- Works efficiently and with a team attitude; complies with / maintains productivity standards
- Takes constructive feedback well; applies learning to future tasks
- May coach / train other Stockers
• Customer Service:
- Operates with team mindset, not in a silo; often works cross functionally within the Store; builds relationships across departments (e.g., Curbside)
- Learns / models customer service and hospitality, with Customers and Store Partners
- Assists customers in locating product and answering product questions
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Work Experience:
Experience stocking and in customer service - Preferred
Experience working in a physically demanding job a plus - Preferred
Knowledge/Skills/Abilities:
Understanding of SOPs / guidance related to emergency procedures, proper stocking, etc. - Required
Communication skills; reading / writing skills - Required
Organization and time-management skills - Required
Customer service skills; service mentality - Required
Ability to perform repetitive, physical tasks that sometimes include heavy lifting - Required
Ability to think on your feet and work with agility - Required
Ability to work as part of a team to meet nightly goals - Required
Ability to manage multiple priorities and shift focus between tasks; close attention to detail - Required
Ability to apply personal discipline to SOPs and leader direction - Required
Ability to work overnight shifts, including weekends and holidays - Required
Education:
Licenses/Certifications:
Forklift / power jack training Upon Hire - Required
Physical Demands & Working Conditions:
Work in a fast-paced, demanding Store environment, while paying close attention to detail
Perform the following, based on your department:Grocery:* Constantly reach at waist, grasp* Frequently stand, walk, bend* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements* Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions* Demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs
Drugstore:* Constantly reach at waist, grasp* Frequently stand, walk* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements* Occasionally be exposed to loud noise, ambient temperatures, and wet conditions* Demonstrate the ability to lift 66 lbs, and manage in excess of 50 lbs
Dairy:* Constantly reach at waist, grasp* Constantly exposed to cold temperatures* Frequently stand, walk, bend* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements* Occasionally be exposed to loud noise, ambient temperatures, and wet conditions* Demonstrate the ability to lift 86 lbs, and manage in excess of 100 lbs
Frozen:* Constantly reach at waist, grasp* Constantly exposed to cold temperatures* Frequently stand, walk* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements* Occasionally be exposed to loud noise, ambient temperatures, and wet conditions* Demonstrate the ability to lift 60 lbs, and manage in excess of 100 lbs
General Merchandise:* Constantly reach at waist, grasp* Frequently stand, walk, bend* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements* Occasionally be exposed to loud noise, ambient temperatures, and wet conditions* Demonstrate the ability to lift 60 lbs, and manage in excess of 60 lbs
While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised: 2/1/2019
