Job Description

We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.

That's why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference.

Become a full-time, permanent (employee) NRMA Driving Instructor and make a lasting impact on road safety within your community. You’ll teach the real meaning of independent driving by delivering tailored lessons based on the NRMA Driver Training Curriculum whilst developing your skills within the industry to deliver the NSW Safer Drivers Course, become an Older Driver Assessor and to be an authorised trainer for our dynamic Corporate Driver Training program.

Join a forward-thinking team, build your expertise, and drive your career forward with purpose.

What you’ll do

NRMA are first in market to offer employee opportunities with unique, incredible benefits!

• Company provided vehicle - fully serviced and maintained hybrid/EV/ICE vehicle including paid insurance
• Attractive salary package including a performance incentive bonus scheme
• Guaranteed hours, job stability and career growth – training & development opportunities available
• All training material and equipment provided to carry out the role successfully 
• Exposure to industry knowledge and the opportunity to become an expert in driving electric vehicles.
• Be part of a reputable brand and an amazing culture dedicated to a sustainable future where everyone is respected and valued for who they are and their unique contribution     

About the role

• Hours: Guaranteed 38 hours per week
• Availability: Must be able to do a roster Monday – Sunday, between 7am – 8pm
• Roster: Your roster is provided in advance, so you can plan. Shifts are based on customer demand, with a focus on weekend and before and after school hours.

What You'll Bring

NRMA is committed to ensuring a safe and positive customer experience. To deliver these services to our customers, we are looking for employees with the following qualifications, experiences and skills:

Essential licenses:

• Valid NSW Driving Instructor Licence
• Willingness to obtain TfNSW Safer Drivers Course (min module 2) accreditation
• Willingness to obtain Older Driver Assessment qualifications when eligible (will need 3 years of driving instructor experience to be eligible for this)
• Valid NSW C class Driver’s Licence
• Valid Working with Children’s Check (WWCC)

Essential skills:

• Passion and dedication to help our learner drivers of today become safe and independent drivers 
• Exceptional customer service and interpersonal skills with the ability to exude empathy and patience in all interactions 
• The ability to drive NRMA products and positive reviews through a need based selling approach  
• Excellent communication with the ability to effectively engage with a broad spectrum of individuals spanning from differing demographics to levels of driving confidence
• Exceptional understanding and adherence to NSW road rules and regulations  
• Effective diary management and a strong work ethic, able to tightly manage time and optimise schedule to service customers 
• Ability to confidently adapt to various customer learning styles, needs and preferences 
• A team player with a strong work ethic who is flexible and willing to adapt and grow with business demand and requirements

Desirable (or must have a willingness to obtain):

• Facilitation skills (willingness to undergo Cert IV Training and Assessment during employment)
• A willingness to be upskilled to deliver driver training products such as but not limited to the Safer Drivers Course and NRMA’s proprietary Corporate Driver Training program

We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Join NRMA and grow your career with one of Australia’s most trusted brands. Apply now or visit our careers site to find out more!

Please note: an offer for this role will be subject to a successful in-car assessment and pre-employment checks. A copy of qualifications and licences, a valid WWCC and Driving History check will also be requested.