Job Description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Technical Support Team Leader

In this role, you will have the opportunity to provide technical and application support to partners, customers and the sales organisation. You will contribute to customer satisfaction, delivering a superior customer experience being part of the Technical & Applications Support team within the Technical function for the UK drives business. This role supports the sales organisation by adapting the drives portfolio and technology with customer applications to meet specific requirements.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Work model: hybrid

Your Role and Responsibilities

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.

• Provides technical support to partners, customers and colleagues on the ABB drives portfolio
• Displays a clear sense of urgency towards customer enquiries and the delivery of technical and applications support
• Supports in the delivery and implementation of the most technically appropriate and value-added solutions for relevant customers and applications
• Works with experts to stay updated on new product features and customer and market requirements
• Collaborates with the drives factories, OEM hubs and relevant support functions
• Conducts product demonstrations and presentations to showcase the value and benefits of the ABB drives portfolio
• Provides project support, on-site support, assistance and maintenance and delivery of technical training
• Complies with ABB Integrity and ethics programs and completes relevant training

Qualifications for the Role

• Strong customer focus and problem-solving skills
• Experience in Technical and application support, working in OEM markets and related customer applications Motion control / servo experience preferable
• Ability to communicate and collaborate effectively across the local business, factory teams and supporting functions
• Qualifications in electrical engineering or related discipline preferred
• Knowledge and proven experience in variable speed drive systems
• several years proven background in Drives and PLC technical and application support ​
• Passionate about technology, innovation, sustainability and energy efficiency
• Holder of a full UK driving licence

Benefits

ABB offers a full range of benefits to help you thrive at work and beyond.

• Competitive salary
• 25 days annual leave plus bank holidays
• Competitive contributory pension scheme
• Life assurance
• Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
• Internal mobility opportunities, mentorships & access to projects globally
• Employee Assistance Programme
• Generous employee referral scheme
• Hybrid
• Private medical cover
• Generous bonus scheme

For the 6th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.

More about us

ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.

Run What Runs the World. #RunwithABB

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.