Job Description

Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future

Responsible for the safe, timely and compliant collection, transport and disposal of waste from tenant properties. This role involves driving between properties, loading of waste, ensuring all relevant legal, safety and environmental standards are met, and representing the organisation in a professional manner. The postholder will work with a small team (if applicable), liaise with tenants, and ensure all operations comply with waste regulation and company policy.

Key Responsibilities:

• Drive company vehicle between assigned properties to collect waste of various types (e.g. general waste, recyclables, bulky items, possibly hazardous or specialist waste if required)

• Load waste into vehicle, or oversee / assist loading as required, ensuring safe handling and correct segregation of waste

• Transport collected waste to authorised disposal sites, transfer stations, recycling centres or other approved facilities in compliance with environmental regulations

• Perform daily vehicle inspections (pre and post trip) including vehicle safety checks, mechanical condition, cleanliness, and log/report any defects

• Ensure spillage, litter or any waste left behind is cleared up appropriately at collection sites

• Adhere to all health & safety requirements, including correct use of personal protective equipment (PPE), manual handling best practice, and safe driving regulations

• Provide good customer service: interacting with tenants in a polite and professional manner, dealing with enquiries or issues about waste collection schedules or missed collections

• Undertake all work in accordance with Health & Safety Regulations, risk assessing work and the working environments before starting any works to avoid damages or injuries

• Report non-collections to call handlers to ensure the client/customer/resident is kept fully informed

• Any other duties deemed necessary with the role

Skills & Experience

• Valid UK driving licence ( essential)

• Familiar with waste collections/disposal and environmental compliance

• An understanding of the social housing industry

• Good organisational and time-management skills; ability to follow scheduled routes and adjust when needed

• A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants

What we offer?

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• £13.45 per hour - equating to £27,976 per annum

• Company vehicle and fuel card supplied

• Uniform, PPE & mobile device supplied

• Contributory pension scheme

• Life assurance

• 20 days + Bank holidays

• Enhanced maternity, paternity, adoption leave and other family friendly policies

• Sureserve Benefits Hub, accessing over 1000 retail discounts

• Virtual GP service, available for employees and immediate family

• Employee Assistance Programme (EAP)

• Bike2Work Scheme

• EV Car Scheme

• Employee engagement events and “Employee Voice” programmes

• Strong opportunities for career growth and development

• “Sureserve Legends” – celebrating the fantastic ways in which our employees live our values

Committed to Diversity & Inclusion

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.

Reasonable Adjustments

As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact scn.hr@sureserve.co.uk.

Pre Employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.