Job Description

Driver Operations Specialist

Department: Market Operations & Supply

Employment Type: Full Time

Location: India

Responsibilities

• Build & maintain healthy supply in cities
• Carry out Csat/Psat activities, driver research & survey activities
• Support cross functional teams - GTM, marketing, legal, GR teams
• Manage large fleets for acquisitions & retentions
• Conduct market share analysis & create plans to improve our footprints in the market
• Search, hire & retain offline & online recruiters
• Build relationships with local authorities for effective supply mgmnt.
• Build GTM strategies to on-board new and active drivers
• Take ownership of different new projects & initiatives to drive brand name in the market
• Identify supply gaps within different areas and establish new channels of acquisition
• Extensive travel to different cities within country to manage on-ground operations

Qualifications

• Minimum 5 years of relevant experience in a fast paced environment
• Leadership skill set is a must with at least 3 years of experience in managing large operational teams across different cities/region
• Grittiness: You never hesitate to roll up your sleeves and tackle something hands-on
• You are a Go-getter with the ability to solve & handle multiple projects simultaneously
• Strong analytical and qualitative skills with the ability to use data for solving large scale operational challenges
• Excellent written and verbal communication skills
• Strong understanding of supply ecosystem in a consumer tech environment
• Startup experience is a must

Conditions & Benefits

• Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.