Job Description

About this Role Are you someone who loves being on the road and making a difference in people’s lives? As a Driver in our PACE program, you’ll play a vital role in bringing independence, care, and joy to the seniors in our community. This isn’t just a driving job – it’s an opportunity to form meaningful connections, ensure safety and comfort, and be part of a team that truly makes an impact.
Whether you’re transporting participants to their appointments, delivering meals, or lending a helping hand at the center, your work will help create a positive, caring experience for those who rely on us. If you’re passionate about making every journey meaningful, we’d love to have you on board!

What Does Success Look Like As A Driver?

• Transportation Services: Safely transport participants to and from the center, offsite activities, specialist appointments, and deliver meals as needed.
• Participant Safety: Ensure participant safety during all stages of transport – from entering, riding in, and exiting the vehicle.
• Observation and Reporting: Collaborate with the Transportation Coordinator and Interdisciplinary Team (IDT) to observe and report changes in participants' physical and emotional health.
• Vehicle Maintenance: Conduct pre-trip vehicle inspections, maintain equipment quality, and report defects promptly.
• Communication: Communicate clearly and professionally with participants, team members, and external contacts to create a welcoming experience.
• Center Support: Assist with center activities during downtime by escorting participants, supporting events, and maintaining clean, organized spaces.
• Contribute to Organizational Growth: Embrace additional opportunities and responsibilities as needed, actively participating in the continued growth and success of the organization.

What Does An Ideal Candidate Look Like?

• Passion for Service: A strong mission orientation to serve high-risk seniors and frail older adults with care and respect.
• Driving Experience: At least one (1) year of experience driving frail and elderly participants safely and reliably.
• Physical Capability: Ability to lift and carry up to 50 pounds as part of your daily responsibilities.
• Clean Driving Record: A valid California Class "C" Driver’s License with: At least five (5) years of driving experience. No more than one (1) moving violation or one (1) at-fault accident in the past three (3) years.
• Education/Experience: A high school diploma or equivalent is required; one (1) year of relevant experience may substitute for education.
• Certifications: BLS, CPR and First Aid certification (to be obtained within 60 days of employment).
• Preferred Background: Experience in non-emergency or public transportation is a plus

The Fine Print (But Friendly!)

• Location: Los Angeles, California
• Schedule: This is a fully onsite role, Monday through Friday, with hours that may range from 6:00 AM to 6:00 PM
• Flexibility: Opportunities for overtime and flexible weekend scheduling
• Culture: We value work-life balance and aim to create a supportive and dynamic environment for both our team and the participants we serve

The Working Environment:

• Make an impact beyond the wheel: This role works in a field-based healthcare environment where every ride helps connect participants to the care, services, and experiences that support their health and well-being.
• A role rooted in connection: Drivers engage with participants, families, and care teams throughout the day, helping create a transportation experience that is safe, respectful, and welcoming.
• No two days are exactly the same: The workday includes travel across the community, participant assistance at various locations, and adapting to real-time schedule and traffic changes.
• Purposeful, active work: This is an ideal environment for someone who enjoys being out in the community, staying active, and playing an important role in the participant experience.
• Built on safety and service: The environment requires professionalism, patience, sound judgment, and consistent focus on participant safety and comfort.

The Physical Requirements:

• Ability to safely transport participants to and from the center, clinic, appointments, and other approved locations.
• Ability to frequently get in and out of the vehicle and remain seated for prolonged periods while driving.
• Ability to escort participants to and from residences, facilities, and appointment locations, including walking short to moderate distances.
• Ability to bend, reach, squat, kneel, and twist to assist participants and secure wheelchairs, walkers, and other mobility aids.
• Ability to push and pull occupied wheelchairs and maneuver mobility equipment safely.
• Ability to lift and carry personal items, supplies, or equipment up to 25 pounds regularly and up to 50 pounds occasionally, with or without reasonable accommodation.
• Ability to maintain the physical stamina, coordination, and attention required to safely assist medically complex or mobility-limited participants.
• Ability to see, hear, and speak clearly enough to safely operate a vehicle, follow directions, respond to traffic conditions, and communicate with participants, caregivers, and team members.
• Ability to work outdoors and in varying temperatures and weather conditions as part of daily transportation duties.

We believe that transportation is more than just getting from point A to point B — it’s an opportunity to build trust, brighten someone’s day, and ensure our participants feel cared for every step of the way. If you're a safe, reliable, and compassionate driver who wants to be part of a team that truly makes a difference in the lives of older adults, we invite you to apply and join us on this meaningful journey.