Job Description

We Did It Again!

InterCommunity is a 2025 Healthcare Top Workplaces Winner!

VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!

Join a Mission That Matters

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.

We offer same-day primary care and a wide range of behavioral health services across our community health centers in:

281 Main St., East Hartford

40 Coventry St., Hartford

828 Sullivan Ave., South Windsor

Our Addiction Services Division provides a full continuum of care, including:

• Primary care integration
• Residential detox and treatment
• Outpatient mental health and substance use services for adults and children
• Intensive outpatient programs
• Employment and community support
• Mobile crisis evaluations
• Judicial support services
• Social rehabilitation

Why Work With Us?

At InterCommunity, we believe your well-being matters — at work and beyond. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.

All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.

Our Benefits Include:

• Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
• Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
• Voluntary vision coverage.
• Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
• Supplemental Life Insurance available.
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
• Career advancement opportunities in a supportive, mission-driven environment.

Summary:

We are seeking a compassionate, reliable, and organized Regional Transportation Driver to support patients with

substance use disorders by ensuring safe and timely transportation to and from treatment facilities, recovery

programs, and primary care appointments. This role is vital in promoting access to care and supporting patients

on their recovery journey. The ideal candidate will demonstrate trauma-informed care practices, maintain open

communication with leadership, and uphold high standards of vehicle safety and cleanliness.

Essential Duties & Responsibilities:

Patient Transport:

• Safely transport patients to scheduled appointments, treatment centers, and community health
• services.
• Provide courteous, respectful, and trauma-informed interactions with all passengers.
• Assist patients with boarding and exiting the vehicle as needed, ensuring dignity and safety.

Vehicle Maintenance & Safety:

• Maintain a clean, organized, and well-functioning vehicle always.
• Conduct daily vehicle inspections and report any maintenance needs promptly.
• Ensure compliance with all traffic laws and safety regulations.

Scheduling & Time Management:

• Coordinate daily routes efficiently to minimize wait times and maximize service coverage.
• Maintain accurate logs of trips, mileage, and patient interactions.
• Communicate proactively with dispatch and leadership regarding delays or changes.

Communication & Collaboration:

• Maintain open and professional communication with clinical teams, leadership, and support staff.
• Attend all mandated meetings, training sessions, and supervision sessions.
• Report any patient concerns or incidents in a timely and confidential manner.

Supportive Role in Care:

• Serve as a consistent and supportive presence for patients navigating recovery.
• Understand and respect the challenges faced by individuals with substance use and behavioral
• health conditions.
• Always uphold confidentiality and HIPAA compliance.
• Ensure compliance with regulatory requirements and healthcare policies and procedures.
• Adhere to all federal and state regulations and guidelines.
• Always maintain patient confidentiality.
• Perform other duties as assigned.

*All agency staff are required to attend all mandatory department/agency meetings and trainings*

Schedule:

Monday - Friday, 7:30 AM - 4:00 PM

Requirements

Education &/Or Experience:

High School Diploma or GED. Current State license with excellent driving record and three (3) years of driving experience

Competencies:

• Basic Mechanical Knowledge
• Initiative
• Team-Player
• Time Management
• Decision Making
• Communication Proficiency (Verbal & Written)
• Technology & Computer Literacy (Microsoft Word, Keyboarding)
• Organization Skills