Job Description

Delivers orders to customers, represents the company to customers during deliveries and promotes quality of service.

Key Responsibilities

• Deliver goods to customers according to assigned routes and schedules.
• Ensure all deliveries are completed accurately and within the required service level agreements (SLAs).
• Load, unload, and handle shipments carefully to prevent damage.
• Verify delivery details and obtain customer signatures or proof of delivery (POD).
• Perform daily vehicle inspections and report any defects or maintenance issues.
• Follow traffic laws, safety regulations, and company policies at all times.
• Communicate delivery status, delays, or exceptions to the operations team promptly.
• Maintain accurate delivery records using handheld devices
• Handle customer inquiries professionally
• Assist with return collections, failed deliveries, and reverse logistics when required.

Requirements

• Valid Singapore Class 3 / Class 3A Driving Licence (or relevant licence based on vehicle type).
• Minimum 1–2 years of delivery driving experience preferred.
• Good knowledge of Singapore roads and route planning.
• Ability to use GPS navigation and mobile delivery applications.
• Physically fit and able to lift and carry parcels safely.
• Strong time management and organizational skills.
• Good communication and customer service skills.
• Able to work independently and under pressure in a fast-paced environment.
• Clean driving record and commitment to safe driving practices.