Job Description

This individual is responsible for both performing and supervising work in the therapeutic care, treatment, and rehabilitation
of persons within the program. This individual is responsible for providing a positive role model for clients to emulate and for
scheduling and supervising the work conducted by Residential Aides reporting to them.
Work is performed in accordance with established regulations, policies and procedures, but employees are expected to
exercise significant initiative and independent judgement in discharging duties. Work is reviewed by the Operations Manager
or Regional Executive Director through an evaluation of the timely and accurate completion of assignments.
DUTIES AND RESPONSIBILITIES
• Treat all clients and staff with dignity and respect
• Assist in the supervision and training of Residential Aides
• Support the development of daily scheduling for proper staff coverage during all shifts
• Ensure the maintenance of an accurate daily census
• Facilitate the admission process and conduct thorough screening of clients’ personal belongings upon entry to the facility.
• Deny access to facility to unauthorized persons
• Monitor client movement in and out of the facility and account for their whereabouts. Maintain and monitor client signout book
• Oversee the coordination of chores, fresh air, and any other in-house activities based on the program’s schedule
• Coordinate, conduct, and document random client room searches as directed by Operations Manager or designee
• Monitor and document hourly runs and client movement in communication log
• Conduct regular room checks to make sure clients are on floors or in their rooms per program schedule
• Monitor urinalysis/ drug screening and breathalyzers, as directed
• Monitor daily program activities in addition to meals and medication line
• Communicate to nursing manager and nursing staff any medical needs that clients may have
• Conduct weekly full facility safety/security checks to ensure building is free of hazards/risks.
• Conduct fire drills and maintain operational safety equipment (extinguishers, smoke detectors, first aid kits, Narcan
availability, etc.)
• Other related duties as assigned by the Operations Manager and/or designee
OUR MISSION:
Gaudenzia helps individuals and families affected by drug and alcohol dependency, mental illness
and related conditions to achieve a better quality of life and become accountable individuals.
This is accomplished through a continuum of care leading to long-term recovery guided by a
philosophy of mutual concern, personal responsibility, and research and community education.
PAY GRADE 5 EMPLOYMENT STATUS FULL-TIME
JOB TITLE: SHIFT SUPERVISOR FLSA STATUS NON-EXEMPT
This position reports directly to the Operations Manager
SKILLS, KNOWLEDGE, AND ABILITIES
• Ability to interact effectively with clients and aid them in adjusting to their specific problems
• Basic knowledge of substance use and mental health disorders
• Ability to read, write, and communicate effectively
• Ability to establish and maintain working relations with staff and other agencies, and the public
• Ability to successfully work with others from various cultures and backgrounds
• Valid driver’s license and clean driving record
• Ability to work various shifts
• Basic computer skills, including ability to use Microsoft Outlook for email and Word and Excel
JOB COMPETENCIES
CORE
• Results Accountability: Demonstrating capacity for effective action and accomplishment; assuming responsibility for
successfully completing assignments or tasks
• Collaboration: Facilitating the achievement of team goals; developing and using collaborative relationships to facilitate
team and organizational goal achievement
FUNCTIONAL
• Judgment: Using effective approaches for choosing a course of action; taking action that is consistent with available facts,
constraints, and probable consequences
PHYSICAL DEMANDS
• Must be able to stand, sit and walk frequently
• Must be able to lift & carry occasionally
• Must be able to ascend/ descend stairs occasionally
• Must be able to push/ pull occasionally
• Must be able to squat/stoop occasionally
• Must be able to reach overhead and bend/ stoop occasionally
• Must be able to kneel occasionally
MINIMUM REQUIREMENTS
Education/Training: High School Diploma or GED
Experience: Applicants with minimum of 60 college credits must have at least 1 year of experience working in a residential
behavioral health program setting; applicants with high school diploma or GED must have at least 3 years of experience
working in a residential behavioral health program setting.