Job Description

Day & Night Air Conditioning, Heating & Plumbing is seeking a Drains & Plumbing Manager to oversee the company’s plumbing activities to include supervision of Plumbers, Drain Technicians, Camera Technicians, and all other people involved in our world-class drains and plumbing team. As a Senior Manager you will be responsible for overseeing the company’s monthly plumbing budget through proper planning and management of all calls ran by your team.

What We Have to Offer

• Competitive Pay - Total compensation between $140,000 -$210,000
• Affordable Medical, Dental, Vision, and Life Insurance
• Paid Time-Off + Paid Holidays
• Retirement plan (401k) + company match!
• Company vehicle, gas card
• Company credit card
• Company provided computer and cell phone

What You Will Do

• Set goals and achieve them effectively & consistently
• Review calls daily and track KPIs
• Identify plumbing sales trends and adjust as needed
• Manage, develop, coach, and motivate the plumbing team to develop their skills to ensure that a high professional standard is achieved
• Prepare and lead effective weekly meetings
• Manage the plumbing team under a fast-paced, high-stress environment
• Recruit, hire and train new and current plumbers
• Manage open estimates with our Inside Sales Representatives
• Track and analyze plumbing statistics based on key performance indicators
• Handling and resolving customer complaints regarding a product or service
• Work closely with vendors to ensure that we have the needed product now and, in the future, to achieve our goals without any loss of production
• Review all work performed to make sure it meets company standards

Who You Are

• Servant leader
• Excellent communication skills
• Proven leadership experience
• Enjoys coaching while ensuring accountability
• Home service experience required
• Recruiting, interviewing, hiring, and onboarding of team
• Building and maintaining relationships
• Ability to apply previous knowledge or training to solve complex problems
• Excellent customer service skills
• Minimum 5 years of leadership experience is preferred

Who is Day & Night?

For over 40 years, we’ve been dedicated to providing expert plumbing, cooling and heating service throughout the Valley. Our commitment goes beyond fixing your HVAC or plumbing—we strive to create a seamless experience that earns your referral!

At Day & Night, we are committed to fostering both personal and professional growth for our employees. Our team works together to solve challenges, promote open communication, discover opportunities to expand our business and industry, and give back to the community—all while enjoying ourselves along the way! We believe in balancing hard work with fun, which is why we host a variety of exciting events throughout the year, creating a positive and engaging atmosphere for everyone involved.

If you’re ready to work for a company that values your expertise, supports your professional growth, and provides a purpose-driven workplace, Day & Night is the place for you. Whether you’re a seasoned pro or looking to kickstart a career in HVAC or plumbing, we’re here to help you succeed.

Day & Night Air Conditioning, Heating, and Plumbing is an Equal Opportunity Employer, including Disability/Vets.