Job Description

Join RK Mechanical as a Drain Service Technician and take on challenging commercial and industrial work You’ll run top-tier drain equipment, troubleshoot and solve problems with autonomy, and work alongside a team that prioritizes safety,and long-term career growth

RK Company Overview

RK Industries is a second-generation family-owned company led by brothers Rick and Jon Kinning. With seven specialized business units working together, we deliver construction, fabrication, manufacturing, and building services with a focus on safety, quality, and craftsmanship.

People join RK for the craftsmanship, complexity, and the ability to make a real impact. Our in-house capabilities mean employees see their ideas become real solutions, creating meaningful collaboration and clear visibility into how work gets built. Growth happens through challenging projects, mentorship from experienced builders, and opportunities that stretch your skill set.

With RK University, accredited apprenticeships, competitive benefits, and deep community investment, RK offers the stability of a family-owned company with the opportunity and momentum of an industry leader.

Position

The Drain Service Technician position is responsible for performing a wide range of plumbing activities for industrial and commercial clients.

Role Responsibilities

• Ensure that the MEP services provided by the Services Department meet customer requirements.
• Perform drain service activities, effective customer communication and diagnoses of all industrial, commercial and residential drain systems.
• Perform planned maintenance tasks as prescribed.
• Clean and provide maintenance for all RK Mechanical owned drain service equipment.
• Technical trouble shooting and diagnostics with minimal supervision when needed.
• Daily coordination with the Customer Services department.
• Make a service related decision in a timely manner that is in the best interest of the company.
• Follow up on callbacks and completion of jobs.
• Assist in pricing with Account Managers or Service Writer when required.
• Develop lead referrals resulting from service activities for the Sales Department or Service Writer.

Qualifications

• Performs technical responsibilities under indirect supervision.
• Contributes to the development and improvement of concepts, techniques and procedures.
• Coordinates own tasks with a specific range of responsibilities under established procedures.
• Contributes to a team under general supervision of an experienced professional or manager.
• Skilled specialist or recent college/university graduate.
• Role specific skills and experience required.
• Must have a minimum of 10 years of previous experience.
• Requires judgment or initiative in resolving issues and making recommendations.
• Supervision and guidance of crews.

Minimum Physical Requirements

• Work outside, inside, and in dusty, noisy and hazardous areas.

• Work in high places, tight places, confined spaces and/or other adverse locations.
• Climb, balance, squat, kneel and crouch.
• Work in all types of weather.
• Must have working knowledge of all trade materials and tools.
• Ability to lift and carry 51 to 75 lbs. occasionally, and/or 31 to 45 pounds of force frequently, and/or greater than negligible up to 16 to 22 pounds of force constantly to move objects.

What Sets RK Industries Apart

• Safety Our unmatched culture of safety is our foremost core value, guiding everything we do each day: Health, Safety, & Environmental

• Awards Whether in Construction, Manufacturing, Fabrication, or Service, RK Industries is highly recognized and accredited throughout the industry: Accreditations & Recognition

• Benefits RK Industries offers competitive benefits to support your growth and well-being: Benefits & Rewards

• Philanthropy RK Industries not only builds our community through our projects, but also invests in it by supporting local services for over a decade through the RK Foundation: RK Foundation

• Development Through RK University, we provide hands-on training and development opportunities that empower employees to advance their careers and grow within the company, to include leadership and technical learning opportunities, we well as our accredited apprentice program: RK University & RK Apprenticeship Program

Applications are accepted on an ongoing basis