Job Description
Dallas is Growing. Grow With Us.
Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,
we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.
Job Summary
The DPD Personnel Services Support employees perform a diverse range of office support, intermediate to advanced level administrative support or technical program assistance in disseminating information for a variety of functions, divisions, or departments for the DPD employees, both sworn and civilian employees.
Job Description
Job Description:
The DPD Personnel Services Support employees perform a diverse range of office support, intermediate to advanced level administrative support or technical program assistance in disseminating information for a variety of functions, divisions, or departments for the DPD employees, both sworn and civilian employees.
Essential Functions:
- Process new hires, lateral moves, reappointments, reinstatements.
- Performs a variety of advanced administrative functions.
- Input employee data into the HRIS systems of the organization, including IWM, Workday and Service Now.
- Responds to inquiries regarding rules, regulations, policies, and procedures; provides excellent customer service.
- Coordinates, organizes, and facilitates meetings for department or division; assists in coordinating work and various projects between units of the department.
- Process employee data changes and employment actions such as transfers, promotions, demotions, retirement, resignations and terminations of employment.
- Process PARs(Personnel Action Requests ) , both for sworn employees of the DPD and for civilian employees, including updating PARs for special pay transactions. These include typical , promotion and BID PARs.
- Conduct payroll processing tasks, including weekly payroll reports , time entry corrections, military leave and returns from leave of absence.
- Conduct monthly audits, with the purpose of correcting discrepancies between HRIS systems as IWM and Workday, for personnel actions as follows: merit increases, bases pay changes, education and language pay , detective pay, shift pay , TCOLE pay , communication and service pay.
- Assists in the development and implementation of training materials; provides training for subordinate administrative staff to ensure quality and efficiency of work; monitors and ensures all licenses, certifications, and physical paperwork are accurate and up to date.
- Review, process and troubleshoot eligibility and time entry for leave of absence , including FMLA , paid parental leave, extended leave and advance sick leave .
- Complete other personnel duties as assigned and needed: special projects, verify and give timekeeper access , complete name and address changes , respond to Service Now tickets, schedule appointments for the language pay tests , verify education credits , assist with PARs after large promotion actions, process probation requests
Knowledge and Skills
- Knowledge of office practices and administrative procedures.
- Knowledge of customer service techniques to resolve problems and issues.
- Ability to investigate, collect, and analyze information for accuracy, consistency and conformity with established policies.
- Ability to coordinate and train others, as applicable.
- Ability to interpret rules, regulations, policies, and procedures.
- Communicating effectively verbally and in writing.
- Establishing and maintaining strong working relationships.
- General knowledge of police functions, laws, rules, evidence collection and court procedures.
- Knowledge of the functions, laws, rules, and procedures of the specialized Police Department division.
- Must be detail-oriented, be able to identify inaccurate information, and follow up with appropriate action.
- Ability to build rapport with DPD employees.
Minimum Qualifications:
EDUCATION:
- High school diploma or GED.
EXPERIENCE:
- Three (3) years of experience in an administrative role.
LICENSES AND CERTIFICATIONS:
OTHER REQUIREMENTS:
- Must pass an intensive background investigation and drug test.
- No FELONY or Class A MISDEMEANOR convictions.
- No Class B MISDEMEANOR convictions within the last ten (10) years.
- No family violence convictions.
- Cannot currently be on deferred adjudication for any FELONY, Class A, or Class B MISDEMEANOR.
Salary Range
$25.12 - $28.85
The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
City of Dallas is an Equal Opportunity Employer.
