Job Description

The Dowty Field Service Representative will provide direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. Role will be responsible for supporting the R391 (C130J) Composite Propeller System and related components at Hurlburt Field, FL.

About Us
At GE Aerospace, we are dedicated to advancing the future of flight. Our innovative technologies and commitment to excellence drive the aerospace industry forward. Working at GE Aerospace means being part of a team that values safety, quality, delivery, and cost, with safety always being our top priority.

Join our dynamic team at Hurlburt Field, Florida, where cutting-edge aerospace technology meets a collaborative and inclusive work environment. Enjoy comprehensive employee benefits and a culture that fosters growth and innovation.

Job Duties & Responsibilities

• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products
• Provide on-site interpretation of data and technical instruction
• Provide Project Engineering, Program Management and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
• Be responsible for reports, including obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support
• Assist customer in scheduling maintenance and workload
• Assist in ensuring parts meet established schedules
• Make recommendations on findings
• Review effectiveness of maintenance actions in order to identify training needs
• Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements
• Perform intermediate and depot level maintenance
• Hands on repair and maintenance of the R391 Composite Propeller System and related components

Minimum Required Qualifications:

• Associate degree or High School Diploma / GED from an accredited school or institution
• Must be willing to travel up to 60% of the time.
• Able to lift minimum of 65 lbs.
• 2+ years performing extensive repairs and conversions as well as maintenance and repair work to aircraft engine and/or propeller systems
• Must be able to pass a non-DOT drug test and a background check

Desired Qualifications & Experience:

• Bachelor's Degree from an accredited college or university (Or a High School Diploma / GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position)
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Proven analytical and continuous improvement mindset
• Ability to multi-task and manage multiple priorities in a fast-paced operational environment
• Ability to interface at all levels of the organization, both internally and externally

Closing: Join GE Aerospace and be part of a team that is shaping the future of flight. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Additional Information

#LI-Remote - This is a remote position