Job Description

Since its founding over 80 years ago, Krispy Kreme’s focus has remained the same - making fresh, premium quality doughnuts inspired by their founder’s original recipe. The brand’s iconic Hot Light lets guests know when doughnuts are being made fresh in shop so they can enjoy hot doughnuts fresh off the line. To make Krispy Kreme’s in-shop experience even sweeter, many shops across the globe feature the brands one-of-a-kind doughnut theatre, an immersive, interactive experience through which guests can see Krispy Kreme’s melt-in-your-mouth doughnuts being made right before their eyes.

Krispy Kreme's Quality Control Technicians have a special role in ensuring that all of our products are meeting our high quality standards. In this role, you will be responsible for the quality, food safety, and esthetics of the product. The QC Technician follows through on set processes and ensures adherence to good manufacturing practices (GMP), food safety, Safe Quality Food (SQF) standard, and product quality standards.

HERE'S A TASTE OF WHAT YOU'LL BE DOING

• Responsible for monitoring, and programing critical control points (CCP).
• Responsible for monitoring and product food safety and quality throughout the manufacturing process.
• Responsible for performing sanitation verification and allergen testing on equipment and other areas required
• Responsible for the correct recording and filing of all relevant record logs and documentation.
• Ensures the correct recipe guidelines for products are met during processing.
• Ensures employees are following all Food Safety and worker safety practices
• Ensures and educates employees on food safety and SQF standards
• Collect product samples for Product Development, lab retains and the laboratory when directed
• Perform inspections on Products, Equipment and Machinery.
• Along with plant management team, will perform Monthly Self GMP Audits of facility.
• The above duties and responsibilities are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Equipment Operation

• Scales and thermometers
• Automatic Pan Washing Machine

Safety and Sanitation

• Maintain a clean, neat uniform at all times and ensure employees are also adhering to uniform standards
• Ensure Comply with sanitation standards

Leadership

• Act as a team player through the standards identified in the Krispy Kreme Training Workbooks
• Assist in training and development of Team Members
• Supports Managers with training of new employees
• Model company and facility standards and policies consistently
• Model exceptional customer service skills for employees

YOUR RECIPE FOR SUCCESS

• Must have a High School Diploma or equivalent (GED).
• Must be able to lift up to 50 lbs. on an occasional basis.
• Experience working in a QA & food manufacturing environment is required.
• Must be able to complete or learn to complete basic audits including HACCP/HARPC monitoring and verification, SSOP preoperative and operative sanitation monitoring, Pest Control, weight control checks, on line quality audits.
• Must be able to work independently and with others with minimal supervision.
• Must be able to work for extended periods of time in a cool environment.
• Must be able to maintain accurate and legible documentation of all assigned responsibilities.
• Must be able to speak, read, and write in English and be able to communicate with management.
• Must possess basic math skills.
• Intermediate PC skills with working knowledge of MS Word, Excel, and Outlook
• Post-Secondary Education strongly preferred
• Certified HACCP/HARPC strongly preferred
• SQF Exposure strongly preferred

NY ONLY: **Subject to any legally required accommodations and applicable state or local law, Krispy Kreme requires all employees in NYC to be fully vaccinated against COVID-19 as a condition of hire.**

BENEFITS

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO and “dream” days
• Company events
• Education Reimbursement
• Hospital Indemnity Insurance
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Krispy Kreme is an iconic, global brand that has offered the highest-quality doughnuts and great-tasting coffee since it was founded in 1937. Today, Krispy Kreme operates as a public company traded under the ticker symbol, DNUT, on the Nasdaq Global Select Market. Krispy Kreme’s over 1,600 shops can be found in 33 countries across the globe. Of these locations, the brand owns and operates 307 shops in the United States and Canada, 239 in Mexico, 125 in the UK and Ireland, 52 in Japan, and 38 in Australia and New Zealand, with the remaining locations run by franchise partners largely in the international market. In addition, Krispy Kreme doughnuts can be found in approximately 12,000 grocery, convenience, and mass merchant stores in the U.S.