Requisition No: 874501
Agency: Department of State
Working Title: DOS - OPS STAFF ASSISTANT - 45945237
Pay Plan: Temp
Position Number: 45945237
Salary: $15.00
Posting Closing Date: 05/06/2026
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Department of State
Position # #45945237
Division of Historical Resources
Bureau of Historical Museum
OPS Visitor Services Staff Assistant
Mission San Luis, a 64-acre living history museum located in Tallahassee, Florida, is seeking a dedicated and detail-oriented OPS Staff Assistant (Visitor Services Staff Assistant) to staff the El Mercado gift shop. The Visitor Services Assistant must be able to provide excellent customer service. Please submit a resume and cover letter detailing any work experience and explaining why you are the best candidate. This position is advertised as a full-time OPS position, will consider part-time candidates, with an hourly pay rate of $15.
Minimum Qualifications:
Preferences:
Special Note:
Responses to qualifying questions must be clearly supported in your employment history.
Duties and Responsibilities:
Duties:
• Provide excellent customer service
• Serve as front-of-house team member staffing the Welcome Desk and El Mercado Gift Shop
• Answer questions, sell museum tickets and merchandise, accept memberships, direct guests around site, and answer and transfer phone calls
• Assist with checking-in school and group tours, collecting fees, and orienting them to the museum site
• Conduct opening and closing procedures of the Visitor Center and El Mercado Gift Shop
• Assist Visitor Center and El Mercado Manager with merchandising, inventory control, pricing, deliveries, and other duties as assigned
• Maintain daily visitor statistics and end-of-day reporting
• Help to enforce museum policies and ensure a safe and enjoyable environment for all visitors
• Other duties assigned, including but not limited to database work, assist with event set-up/clean-up, docenting tours, etc.
Knowledge/Skills/Abilities:
• Knowledge of Microsoft Office products
• Ability to learn and follow Department of State and Mission San Luis policies and procedures
• Ability to communicate effectively
• Ability to work effectively in a team environment as well as being self-motivated
• Ability to lift, carry, and/or push items up to 30 pounds
• Ability to bend, stoop, squat, reach, stretch and/or twist
Schedule: Must be available to work both Saturday and Sunday. Weekday schedule based on needs of Mission San Luis normal operating hours (Tuesday through Sunday, 9:30am until 4:30pm). May be asked to work occasional evening for special events.
Full-time Work hours: 40 hours per week
Pay: $15.00 per hour
CRIMINAL BACKGROUND CHECKS A Level 2 criminal background check is a condition of employment. If selected for this position, you must provide your fingerprints. We will send your fingerprints to the Florida Department of Law Enforcement and the Federal Bureau of Investigation for a criminal background check.
IMPORTANT NOTICES:
We are committed to enhancing our workforce through the employment of veterans, individuals with disabilities, and seek qualified candidates with diverse backgrounds, abilities, skills, and talents to join our workforce.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: https://www.sss.gov.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Application or resume must include all previous employment.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Join Florida’s talented workforce to fulfill your professional goals and achieve a meaningful career. Our talented public servants work hard to serve more than 19 million residents across Florida, and you, too, can realize success in the Sunshine State.
Working in Florida’s state government means being responsive to the issues impacting the taxpayers of our state. Florida’s state government boasts both fast-paced work environments in which critical thinking and creative problem-solving are a must as well as steady employment opportunities that prize consistent service to our state’s residents. In some positions, state employment means being able to influence policy decisions and help implement change. In others, state employment means being the reliable resource that our taxpayers have come to expect from Florida’s public servants. All positions offer the ability to gain valuable experience quickly, improving your overall skillset. The State of Florida is seeking individuals with leadership skills, creativity and dedication to their fellow Floridians and individuals who recognize the professional development opportunities and achievements possible through state service.
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