Job Description

Doorperson

Are you courteous, alert, and passionate about delivering a warm welcome? We are looking for a Doorperson who will be the first point of contact for our guests, creating a positive and lasting first impression through professional, attentive, and friendly service.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• Greeting guests warmly upon arrival and offering assistance promptly.
• Opening doors and welcoming guests in a courteous and professional manner.
• Assisting with traffic flow at the hotel entrance and ensuring guest safety.
• Coordinating with Bell Desk and Front Office teams for seamless guest arrivals and departures.
• Calling taxis, assisting with transportation arrangements, and managing guest drop-offs and pickups.
• Maintaining cleanliness, order, and presentation of the hotel entrance and driveway area.
• Supporting guests with basic inquiries and directing them to the appropriate departments.
• Representing the hotel brand with professionalism, courtesy, and confidence at all times.

What we need from you:

• Previous experience as a Doorperson, Bell Attendant, or similar guest-facing role, preferably in a hotel environment.
• Friendly, polite, and service-oriented personality.
• Physically fit and able to stand for extended periods.
• Good communication skills in English; Arabic language will be an advantage
• Well-groomed appearance and professional demeanor.
• Ability to remain calm, alert, and courteous at all times.
• Flexibility to work shifts, weekends, and public holidays.

At IHG®, we believe first impressions define the guest journey. Join our Front Office team and be part of a culture where True Hospitality begins at the door.