Extend a polite and professional welcome to all guest, with special attention to VIPs and repeat visitors Assist guests courteously with belongings, ensuring safe handover to Bell Attendant. Open and close vehicle and taxi doors, providing smooth assistance during guest arrival and departure. Facilitate transportation needs promptly and coordinate instructions with taxi drivers as requested by guests. Work closely with Traffic Controllers to maintain orderly and safe traffic flow in the driveway. Keep the driveway clear of obstructions, reporting any major cleaning or maintenance concerns to the shift supervisor. Guide guests to parking facilities and coordinate with Valet Attendants to support efficient vehicle management. Provide a professional farewell to all departing guests. Carry out other duties assigned by Management in support of guest service excellence. Requirements Minimum relevant experience of Concierge/ Bell services in the Hotel Industry. Knowledge of local area, hotel facilities and transportation options. Good command of both written and spoken English. Excellent interpersonal skills and the ability to adapt to evolving guest requirements.
Solaire Resort Entertainment City is the first integrated destination resort on a 8.3 hectare site in Manila’s Entertainment City, which boasts 800 luxurious resort-style accommodations in two distinctive towers, extensive dining options, impressive gaming facilities and state of the art lyric theatre that has changed the way people view resort casinos in Manila.
Solaire Resort North is the second Solaire-branded property in the Philippines. It is situated on a 1.5-hectare land in the heart of Quezon City, the largest city of Metro Manila, and is the first and only luxury 5-star property of its kind. The 38-storey property has 4 gaming levels for mass and VIPs across approximately 13,000 square meters, 530 guest rooms and suites, dining options ranging from casual cafes, signature restaurants, to premium bars and lounges. It also has impressive MICE facilities with an expansive 1,800 sqm pillarless grand ballroom that can accommodate more than 1,600 guests at theatre-style seating and divided into 3 event halls. A 1,400-square meter state-of-the-art health club with a high-end gym and expansive spa, an outdoor swimming pool with a kids’ waterpark, and a fun-filled indoor Kids’ Club.
Solaire offers unique experience of comfort, elegance and luxury, all underlined by the staff’s unparalleled warm Filipino hospitality.
