William Douglas Management, Inc.

Doorman

William Douglas Management, Inc.  •  Columbia, SC (Onsite)  •  2 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Job Location: Columbia, SC Office - Columbia, SC 29201Responsibilities:
Has working knowledge of Adesso HOA Rules and Regulations. Monitor the Front Desk, the Lobby, and keep the building secure. Interact with homeowners in a professional manner. Maintain building security by properly logging visitors, packages, and other deliveries. Promptly answer, record, and complete all resident requests, phone calls, questions or concerns. Forward all unresolvable issues to Community Manager. Walk the building daily to assess conditions.

Qualifications:
Two to three years of customer service experience, ideally in a hotel or service industry field, and must have strong customer service skills. Being dependable and detail-oriented are critical.
1.Experience working with demanding clientele is important because the successful applicant will work in an upscale environment (which also happens to be the residents’ home).
2.Strong ability to assess a situation, show good judgment, and resolve conflicts requires being attentive to details with excellent follow-through skills.
3.Excellent written and oral communication skills are expected. Computer skills should include Microsoft Office and MS Windows.
On the job requirements require a well-groomed and neat, professional appearance, and be well mannered.; and must be punctual, have a good attendance record, and have reliable means of transportation to work.
William Douglas Management, Inc.

About William Douglas Management, Inc.

William Douglas Management is a proactive and homeowner-experience driven firm with forty years of excellence in association management services. We are vigilantly focused on our dual goals of providing excellent association management while increasing the overall property values for our clients.

We offer the type of exceptional attention to detail and responsiveness needed to keep communications flowing with board and association members alike, which is vital to a smoothly operating association. Our superior customer service has always been one of the cornerstones of our success and how we differentiate ourselves from other management firms.

Our outstanding management practices are enhanced by cutting edge technology, processes, and systems. We utilize a state of the art property management software system which improves our team members’ efficiency and ability to promptly service the various needs of the association. This software also allows our client Boards to have unfettered remote access to their association records, allowing Boards to see real time data on our system such as violation letters mailed, accounts payable, delinquencies, work orders, and reporting.

From our competitive vendor bid processes to our monthly financial reporting, our clients know their funds are being spent wisely.

Industry
Real Estate & Property
Company Size
51-200 employees
Headquarters
Charlotte, NC
Year Founded
Unknown
Social Media