Job Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Carlton Tower

Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool.

About the Job

An exciting opportunity has arisen for a Door Attendant to join Jumeirah Carlton Tower.

The main duties and responsibilities of this role include:

• Greet guests warmly and assist with luggage handling upon arrival and departure.

• Direct guests to reception, announcing them by name when possible.

• Maintain cleanliness and order at the hotel’s entrance, driveway, and car park.

• Liaise with valet parking attendants to manage guest vehicles safely and efficiently.

• Assist with moving vehicles to and from the car park entrance when required.

• Report any defects or issues promptly via HotSOS or to the Concierge team.

About You

• Must hold a valid UK driving licence and be confident driving luxury vehicles.

• Minimum 1 year of experience in a similar role, ideally in a luxury hotel.

• Strong customer service skills and professional presentation.

• Ability to work outdoors and handle physical tasks safely.

• Excellent communication and a courteous, proactive attitude.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development..

Benefits include:

• Supportive and inclusive work environment

• Access to Learning & Development programmes and clear career pathways

• Opportunities for internal mobility within our global network

• Colleague discounts on food, beverage, and hotel stays worldwide

• Health care and insurance benefits

• Competitive salary + excellent service charge

• Extra holiday for significant Birthdays (21.30.40. etc.)

• Jumeirah perks website access – discount

• Dry cleaning of uniform or Business attire

• Meals on duty!

Jumeirah is committed to a respectful and inclusive recruitment process. Harassment, sexual harassment, discrimination, bullying or any other inappropriate behaviour by or towards any person involved in the recruitment process including candidates, interviewers, recruitment agency staff, assessors and other third parties will not be tolerated and may result in immediate removal from the recruitment process and such further action as Jumeirah UK considers appropriate.