Job Description

Domiciliary Care Manager
Richmond Villages, South Street, Letcombe Regis, OX12 9JY

Premium Retirement Village

Salary: £40,094 per annum, plus bonus and excellent benefits

Permanent - 40 hours per week predominantly Monday – Friday including occasional weekends

Richmond Villages part of Bupa are a compassionate, forward‑thinking care provider committed to delivering exceptional home care services that truly make a difference. Our goal is to empower people to live safely, independently, and with dignity in their own homes. We are looking for an experienced and dedicated Domiciliary Care Manager to lead our service and support both staff and clients to thrive at Richmond Village in Letcombe Regis.

The Domiciliary Care Service operates within the retirement village grounds meaning all of your clients are in the same place, so no travelling required.

The Role

As our Domiciliary Care Manager, you will be responsible for the day‑to‑day running, compliance, and development of our Domiciliary care service. This is a key leadership role that requires strong organisational skills, a passion for care, and the ability to motivate and support a high‑performing care team.

Key Responsibilities

• Oversee the safe and effective delivery of high‑quality domiciliary care services

• Ensure the service meets CQC standards and regulatory requirements

• Lead, mentor, and support care staff

• Manage care plans, assessments, and client reviews

• Build and maintain strong relationships with clients, families, and external agencies

• Handle recruitment, training, and ongoing staff development

• Ensure rotas are effectively managed to meet service demand

• Drive continuous improvement across all aspects of the service

• Manage budgets, resources, and performance indicators

About You

We are looking for someone who is both compassionate and commercially aware — a leader who can balance quality care with excellent service delivery.

Essential Requirements:

• Previous experience in a domiciliary or community care management role

• Strong knowledge of CQC regulations and compliance standards

• Excellent leadership, communication, and organisational skills

• Ability to work under pressure and manage competing priorities

• A person‑centred approach to care and team development

Desirable:

• NVQ Level 5 in Leadership & Management or equivalent (or working towards)

• Experience managing a growing care service

• Strong problem‑solving and decision‑making skills

What We Offer

• Friendly, supportive, and collaborative working environment

• Opportunities to grow with an expanding service My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.

• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350

• Free meal with every shift.

• 28 days holiday.

• Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!

• Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.

• Wagestream - Have early access up to 40% of your earned wages within minutes.

• Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan.

• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing.

• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

Care Home - Management

Locations:

Richmond Letcombe Regis Village