Job Description

We have three exciting opportunities currently open within our Domestic Sales Team.

Location:

1.Wexford

2.Meath/Westmeath

3. Offaly/Laois

The primary responsibility of the Domestic Sales Representative will be to drive growth in the domestic central heating sector through effective and efficient lead management and the securing of new domestic customers in line with our strategic growth objectives. The successful candidate will work closely with the wider Calor team, developing relationships with key stakeholders such as the Home Energy Support Team, the Marketing Team, Installers, Specifiers and Builders. The successful candidate will play a crucial role in meeting key sales targets by effective lead management and follow up, engaging with customers, signing contracts, and coordinating the installation process to ensure a seamless end-to-end customer experience. This challenging position requires an energetic and driven individual with well-developed interpersonal skills.

Responsibilities:

• Achieve and exceed sales targets set by the company.
• Utilise both marketing and specifier generated leads to manage, nurture, and sign new domestic customers.
• Ensure a high conversation rate is maintained from lead to contract signed and first fill.
• Sign contracts with customers, ensuring all terms and conditions are clearly understood.
• Conduct site visits and complete Tank Site and Access Reports to ensure compliant placement of storage tanks.
• Work collaboratively and supportively with the network of key specifiers and installers within the assigned region.
• Meet with customers to understand their energy needs; apply a consultative selling approach, identifying customer's needs and proposing solutions by providing compelling value propositions.
• To deliver excellence in customer experience (CX) by embodying Calor's values and upholding the standards of accountability, seamless service, and curiosity.
• Stay updated on industry trends and Calor product knowledge to effectively communicate benefits to customers.
• Represent Calor in a professional manner, networking at events to promote the Calor brand and products.
• Collaborate and coordinate the installation process with the Home Energy Support Team and internal departments to ensure effective and seamless sales process and customer experience.
• Utilise relevant IT systems (CRM, Qliksense, Microsoft Office) for reporting /analysis as required by the role.
• Attend and actively participate in team meetings.
• Contribute to the Calor safety culture by adhering to relevant tank siting standards always acting in a safe and responsible manner.
• Ensure that health and safety of yourself and your colleagues is a priority in everything that you do - log Health and Safety conversations, as appropriate focusing on either an 'unsafe condition' where we see something that could cause injury to a person or an 'unsafe act' which is something that someone does that can lead to injury.
• This role will have elements of flexible working; evening and weekend hours are a prerequisite. In addition, the successful candidate may be required to travel and stay overnight in accordance with business needs.
• Any other duties as deemed reasonable by management.

Requirements

• Proven track record in B2C sales, ideally within the energy, heating, LPG, plumbing, or related trade sectors.
• Strong ability to generate leads, convert opportunities, and consistently achieve sales targets.
• Experience building trust and rapport with homeowners and customers to identify needs and provide solutions.
• Commercially minded with excellent negotiation, influencing, and closing skills.
• Customer-first approach with a focus on delivering an outstanding customer experience.
• Self-motivated, results-driven, and comfortable working independently in a field-based role.
• Strong organisational skills, attention to detail, and commitment to safety.
• Competent in CRM systems, Microsoft Office, and mobile sales technology.
• Full clean driving licence

Territory is subject to review based on business requirements.

Key Behavior's:

Putting People at the Heart

· You earn your people’s trust through honesty and integrity.

· You treat people with care and respect.

· You invest in your personal growth.

· You provide honest feedback and encourage others to do the same.

· You seek diverse perspectives to achieve team goals.

Setting Ambition

· You articulate your goals in a way everyone understands.

· You provide guidance through everyday actions and decision-making.

· You bring people along with us using our personal energy.

· You translate your goals and ambitions into objectives and actions.

· You communicate clearly, openly, and often.

Ensuring Wellbeing

· You safeguard a safe, positive, and supportive workplace.

· You make sure people feel free to speak up and share opinions.

· You encourage initiative and pursue new ideas.

· You drive a culture that values, encourages, and supports diversity.

· You never compromise on our ethics and compliance.

Problem Solving

· You analyse all types of information and draws well-reasoned conclusions.

· You probe information, weighing up the pros and cons of different solutions.

· You problem solve issues so that they do not reoccur.

· You make confident decisions based on facts and data.

· You accelerate learning by constantly testing, refining, and improving.

Delivering Result

· You balance short-term success with long-term goals.

· You achieve ambitious goals and take accountability for results.

· You focus on real and relevant customer needs.

· You leverage the power of your networks both inside and outside the company.

You show courage in trialling new solutions and delivering positive project outcomes.

Benefits

· Annual Leave, Bank holidays and extra company days

· Company use vehicle

· Pension contributions

· Life Assurance

· Income Protection

· Christmas Voucher

· Employee Assistance Programme

· Maternity/paternity benefits

· Professional Development Programmes & Sponsorship opportunities

· Employee Discount on Calor Products

· Volunteering opportunities

· Cycle to Work Scheme

· Anti-flu vaccine contributions

· Eye test contributions

· Subsidised Canteen Facilities

· Social events

· Free Car Parking