Job Description

Salary: £34,434 - £36,363 per annum

Hours per week: 37 hours

Fixed term: Until the end of March 2028

Interview date: To be confirmed following shortlisting

We are seeking a motivated and experienced Domestic Abuse Early Help Advisor to join our Integrated Front Door (IFD), with a strong commitment to safeguarding children and supporting families affected by domestic abuse, and experience in ESA planning and completing DARA/DASH.

Wiltshire Council offers a supportive environment with a strong focus on work–life balance. Following our ‘Outstanding’ Ofsted rating in September 2023, the IFD received particularly positive feedback for its impact and effectiveness. Operating 24/7, 365 days a year, the service provides a single point of access for all contacts and referrals, ensuring alignment with statutory and local safeguarding guidance for children and young people.

As part of this role, you will contribute to strengthening the IFD response to domestic abuse. You will undertake triage activity, make informed threshold decisions, and support MARAC processes. Working with survivors, perpetrators, and children, you will assess risk, keep the child’s lived experience central, and apply a strong understanding of victim–perpetrator dynamics, including experience in ESA planning and completing DARA/DASH.

You will need to work confidently on your own initiative within a fast-paced environment, managing contacts proportionately and progressing work effectively. A sound knowledge of domestic abuse interventions is required, including statutory and police powers such as Domestic Violence Protection Orders (DVPOs), alongside voluntary and supportive pathways.

You will direct individuals and families to appropriate services, develop practical safety plans, and play an active role in multi-agency working. Strong communication, analytical, and report-writing skills are essential.

Join us and play a vital role in delivering a coordinated, high-quality response that helps keep children and families safe.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Petrina Birkett, Early Support Assistant Team Manager at petra.birkett@wiltshire.gov.uk

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the and person specificationcarefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.