Alstom

Domain Lead - IT Landscape Harmonization & Configuration Management

Alstom  •  Bengaluru, IN (Onsite)  •  4 months ago
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Job Description

Req ID:504971

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.

Job Title: Head of IT Landscape Harmonization & Configuration Management

As the Head of IT Landscape Harmonization & Configuration Management, you will lead the strategic alignment and optimization of the IT application landscape, while ensuring robust configuration management practices across the organization. You will drive harmonization initiatives, oversee the Configuration Management Database (CMDB), and foster a culture of digital transformation and operational excellence.

Key Responsibilities

  • Landscape Harmonization
  • Develop and execute strategies to harmonize and rationalize the IT application landscape across all business domains (manufacturing, quality, supply chain, procurement, etc.).
  • Promote and enforce the use of backbone systems (e.g., SAP GSI, PLM, Ariba) and integrate local solutions into these core platforms.
  • Lead the decommissioning of redundant or overlapping applications to reduce complexity and improve efficiency.
  • Ensure compliance with the organization’s Core Model and Process Solution Architecture.
  • Act as an ambassador for landscape harmonization, revealing shadow IT and promoting best practices across the enterprise.
  • Collaborate with domain architects, directors, and regional SPOCs to align harmonization efforts globally.
  • Configuration Management
  • Position and maintain the CMDB as the single source of truth for IT assets and configuration data.
  • Oversee end-to-end configuration management processes, ensuring data accuracy, completeness, and automation of data uploads.
  • Define and implement strong governance models, roles, and responsibilities for configuration management stakeholders.
  • Drive continuous improvement and expansion of CMDB scope to cover the entire IS&T landscape.
  • Maintain close relationships with service owners, application owners, architects, and IS&T Directors.
  • Communicate configuration management strategy, priorities, and project updates to internal and external partners.
  • Report regularly to IT leadership on priorities, challenges, and strategic adaptations.
  • Measure stakeholder satisfaction and implement improvement plans.
  • Leadership & Transformation
  • Lead IT projects focused on landscape optimization and digital transformation.
  • Foster a culture of agility, innovation, and continuous improvement within the IS&T organization.
  • Manage multi-partner teams in complex, international environments.
  • Engage and influence stakeholders at all levels, ensuring alignment and sponsorship from IT leadership.

Required Skills & Qualifications

  • Bachelor’s degree in Engineering, Information Technology, or related field; advanced degree preferred.
  • 8+ years in application management, configuration management, or IT project management, preferably in manufacturing domains.
  • ITIL certification required; experience with ServiceNow platform preferred.
  • Strong understanding of SAP GSI, PLM, Azure Cloud, and server hosting.
  • Experience with project methodologies (Agile, Waterfall, Prototyping).
  • Excellent analytical, problem-solving, and critical thinking skills.
  • Outstanding communication, stakeholder management, and interpersonal abilities.
  • Proven ability to work independently and lead virtual, geographically dispersed teams.
  • Experience in managing multi-partner teams in a global context.

Core Competencies

  • Strategic vision and operational excellence
  • Change management and digital transformation
  • Stakeholder engagement and influence
  • Results orientation and attention to detail
  • Inclusive leadership and cross-cultural collaboration

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.

Alstom

About Alstom

Alstom commits to contribute to a low carbon future by developing and promoting innovative and sustainable transportation solutions that people enjoy riding. From high-speed trains, metros, monorails, trams, to turnkey systems, services, infrastructure, signalling and digital mobility, Alstom offers its diverse customers the broadest portfolio in the industry. With its presence in 63 countries and a talent base of over 80,000 people from 175 nationalities, the company focuses its design, innovation, and project management skills to where mobility solutions are needed most. 

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Saint-Ouen, FR
Year Founded
Unknown
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