Job Description

Responsive recruiter Benefits:

• Employee discounts
• Flexible schedule
• Paid time off
• Free uniforms
• Training & development
• Bonus based on performance
• Competitive salary

Business is booming at Scenthound and we're currently hiring for a Manager In Training who leads by example and embraces new challenges. A successful Scenthound Manager is an independent problem solver, adaptable, detail-oriented, and a compassionate dog lover! We are looking for a HANDS-ON leader who will assist in training employees, respond to customer service needs, and model appropriate behaviors in the store. This role provides leadership through building a culture of recognition while motivating the team with the goal of operational excellence. As a membership-based business, the ability to close sales is a vital part of this role, and the ideal candidate will have prior sales experience in retail or service-related fields. Bilingual English & Spanish preferred, but not necessary.

Perks, Benefits, & Schedule:

• No nights, flexible schedule, work with dogs!
• Employee discounts
• Work with dogs!!
• Work with a great team across our 3 locations

About the Position 


The Manager In Training is a critical position at Scenthound Herriman. As an MIT, you will be responsible for providing leadership and running your shifts efficiently while developing your team and ensuring safe, thorough services for all dogs in your care. We are a new, fast growing brand. We are seeking a passionate who wants to grow with us and is not afraid to get hands on with dogs! This position requires: 

• Management experience in retail, restaurant or service related industries preferred.
• MINUMUM 1 YEAR OF EXPERIENCE IN DOG CARE, VETERINARY, OR GROOMING INDUSTRY REQUIRED.
• Service or retail sales experience
• Ability to provide the Basic Hygiene Services to dogs when the schedule demands
• Customer service experience (retail, restaurant)
• Experience in a membership-based business model is a plus
• Proven ability to build an excellent store experience
• Prior sales experience preferred (1 year+)
• Strong financial and business acumen
• Ability to function well in a fast-paced environment
• Computer/technology proficiency

Tasks:

• Instructs, trains, coaches, and develops staff.
• Analyze and drive store financials and Key Performance Indicators such as Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio
• Sell memberships to walk-in customers
• Drive membership sales through dog health and wellness education
• Maintain a knowledgeable team that prioritizes dog wellness and safety
• Provide leadership, guidance, and mentorship for the Scenter employees
• Drive employee development through leadership and training
• Uphold quality standards through hands-on participation, employee audits, and training
• Create an environment conducive to teamwork, open communication, and Scenthound values
• Manage client expectations; Resolve customer concerns
• Ensure the safety of dogs and team members at all times
• Adhere to Scenthound sanitary and cleaning practices

This position has an hourly rate of $19 + Tips, which currently average $3/hour.  Training may occur at one or more of the locations below.
5414 W Daybreak Parkway (11400 S)
10479 S Redwood Rd
7695 S 700 E
Compensation: $19.00 - $23.00 per hour