Job Description

Founded in Milan in 1994, DoDo was the first luxury brand to offer "talking charms"—jewels that combine playful storytelling with deep emotional meaning. As part of the Kering Group, we are a pioneer in sustainability, being one of the first jewelers to use responsible gold in all our creations. Our mission is to champion inclusivity, self-expression, and environmental protection.

We are looking for a Client Advisor (Fixed term, Full-time 40h)

• Demonstrate passion as a DoDo brand ambassador during every selling ceremony
• Learn to master the Brand and have an in-depth knowledge of the product
• Maintain products in an efficient, clean, secure, and organized manner, front and back of house.

• Give your best in teamwork and participate in all activities that contribute to the achievement of the boutique's overall goals and smooth operations.
• Achieve individual and team goals by being responsible for sales results working with KPIs and business applications
• Participate in maintaining a positive work environment
• Ensure to be up-to-date knowing fashion trends and competitors.
• Follow Company grooming, accordingly with DoDo standards and policies in terms of care and behavior

• Maintain and develop long-term relationships with customers through an individual approach, leveraging different CRM and clientelling tools, to promote brand loyalty
• Use CRM KPIs to strengthen and develop cliientelling activity
• Supporting customers in the purchase of all DODO products and enhancing product knowledge and storytelling
• Welcoming every customer and providing the best customer experience mastering our brand history and heritage.

• Passion for the DODO Brand
• Curiosity, Empathy, Agility, Commercial Mindset
• Ability to work with a diverse client base
• Excellent interpersonal and teamworking skills
• Flexibility and problem solving
• Availability to work on turnations
• Product sensitivity and a strong market and fashion trends knowledge
• Be open to feedback and communicate with your team and managers in a clear and straightforward way
• Ability to multitask and handle the pressure of a busy day.
• Fluent English and German
• Knowledge of other languages will be considered a plus

• Gross Annual Salary: €25,000
• Applicable CCNL: Commercio Terziario - Liv 4
• Meal vouchers
• Health insurance
• Jewelry kit provided
• Employee discounts on Kering Group brands

Job Type

Fixed Term (Fixed Term)

Start Date

2026-07-06

Schedule

Full time

Organization

DODO RETAIL ITALIA S.R.L.