Job Description

Founded in 1995, ESN is a Small Disadvantage Business (SDB), Service-Disabled Veteran-Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB). ESN delivers trusted solutions that support our nation's defense. For more than two decades, we have been providing our military and government customers with mission-critical services including engineering and technical support, strategic and program management, testing and evaluation, operations support, and information technology. We are committed to proven, repeatable corporate quality management processes and are certified CMMI Maturity Level III - Development/Services & ISO 9001:2015.

Documentation Team Lead ANM 1-3

Location: NAVSTA Norfolk, VA

ESN is currently looking for a Documentation Team Lead ANM 1-3 to join a highly motived and skilled team, in support of the BA-ISEA program.

Duties:

• Accessibility & Distribution:

• Develop and implement a system for controlled access and distribution of application documentation.

• Ensure timely dissemination of documentation updates to relevant stakeholders.

• Standardization & Quality Control:

• Establish and enforce documentation standards for formatting, style, and terminology to ensure consistency and professionalism.

• Implement a quality control process to review all documentation for accuracy, clarity, and compliance with established standards.

• SharePoint Administration:

• Manage and maintain the SharePoint site(s) used for storing, organizing, and accessing application documentation.

• Configure SharePoint permissions to ensure appropriate access controls are in place.

Audit & Compliance:

• Documentation Audits:

• Conduct regular audits of documentation to ensure accuracy, completeness, and compliance with established standards.

• Compliance Monitoring:

• Stay abreast of relevant regulations, standards, and best practices related to technical documentation and knowledge management.

• Implement processes to ensure documentation practices remain compliant with applicable requirements.

Experience Required:

Minimum of 3 years of experience in technical writing, knowledge management, or a related field, including experience with documentation control and versioning systems.

Education:

Bachelor's degree in Technical Writing, Communications, Information Management, or a related field.

Desired Skills:

• Excellent written and verbal communication skills.

• Strong understanding of technical documentation principles and best practices.

• Experience with knowledge management systems and content management systems (e.g., SharePoint).

• Proficient in Microsoft Office Suite.

Clearance: Secret